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Bill Utter Ford
Denton, TX
4,344 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,344 reviews
May 27, 2021
I’ve bought my vehicles from Bill Utter Ford for years as I know their service department stands behind my purchase and have referred many friends and family I know their service department stands behind my purchase and have referred many friends and family More
by Stough.don
Employees Worked With
Other Employees :
Kyle White
May 27, 2021
My truck had virtually shoes due to an alternator failure Will Thomason and Perry the service manager were great to work with it was a difficult task. Will Thomason and Perry the service manager were great to work with it was a difficult task. More
by robertgenewise71
Verified CustomerEmployees Worked With
Other Employees :
Will Thomason, Ken Schmitz, Larry Roberson, Dillon Love, Don Swift, Christina Flook
May 26, 2021
Poor customer service training. For example,They are Poor customer service training. For example, They are trained to make the customer go away. instead of servicing the customer! They told me that my 2 Poor customer service training. For example, They are trained to make the customer go away. instead of servicing the customer! They told me that my 2020 explorer xx is designed to leak inside the cabin! And tell me my warranty is about to expire anyways! More
by rvalle_1
Employees Worked With
Mike, Johnny Constancio
May 26, 2021
Trust worthy and efficient. Been using Bill Utter in Dentonvfor 20 + years. Have purchased vehicles and used for service. Always great customer service and maintenance. Dentonvfor 20 + years. Have purchased vehicles and used for service. Always great customer service and maintenance. More
by J
Employees Worked With
Tony King
May 26, 2021
Doyle, Jacob and Eddie did an outstanding job of getting the price right and reducing the amount of time I was in the dealership. Talk about no haggle pricing!! This is by far the best dealership around!! the price right and reducing the amount of time I was in the dealership. Talk about no haggle pricing!! This is by far the best dealership around!! More
by sallyrojas
May 26, 2021
Sincere honest staff . Good selection of inventory to choose from .Easy to do business with .I will tell all my friends to buy from Bill Utter Ford . choose from .Easy to do business with .I will tell all my friends to buy from Bill Utter Ford . More
by meshockley53
Employees Worked With
May 26, 2021
Always good service and great communication at Utter Ford Denton. They are the reason we switched our fleet from Dodge to Ford. I value them much like a business partner. Denton. They are the reason we switched our fleet from Dodge to Ford. I value them much like a business partner. More
by goodmorllc
Employees Worked With
May 26, 2021
Service Department was top notch. Even though there was a wait, (Saturday mid morning), it was not longer than I anticipated. Everyone was very professional and polite. Area was VERY clean. a wait, (Saturday mid morning), it was not longer than I anticipated. Everyone was very professional and polite. Area was VERY clean. More
by Eddielsinclair
May 25, 2021
Eddy is a great service person to work with and he listens very well to the customer during the Service setup. Follow ups with you during the service as well. listens very well to the customer during the Service setup. Follow ups with you during the service as well. More
by STANLEYESTAFFORD
Employees Worked With
