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Bill Utter Ford
Denton, TX
4,276 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,276 reviews
December 14, 2020
The rep was friendly and helpful and service was fast. My only complaint is that for the second oil change in a row oil was dripping from the bottom of my car after my oil was changed. only complaint is that for the second oil change in a row oil was dripping from the bottom of my car after my oil was changed. More
by Pacospal1
Verified Customer
December 14, 2020
My vehicle was not fixed when returned. The transmission was supposedly replaced but still had they same problem. I tested the car in the dealership bay and left it at the dealership. was supposedly replaced but still had they same problem. I tested the car in the dealership bay and left it at the dealership. More
by BLAKE15
Employees Worked With
Johnny Constancio
December 13, 2020
Great buying experience. The staff is very friendly & knowledgeable. This is not the first vehicle I have purchased from Bill Utter & it will not be the last. knowledgeable. This is not the first vehicle I have purchased from Bill Utter & it will not be the last. More
by BRIANPERRIER
December 13, 2020
I wouldn’t shop anywhere else. Corey is the nicest, most laid back car salesman we have ever had. He made the car buying process smooth, simple, and fun! You don’t meet people like him everyday. He was so h laid back car salesman we have ever had. He made the car buying process smooth, simple, and fun! You don’t meet people like him everyday. He was so honest and straightforward and he got us in the car we wanted with the price we wanted. He was just down right funny too. I’m telling you, he made the whole experience from start to finish enjoyable. And we know buying a car can be stressful. The guys in finance were just as great. So kind and accommodating. We felt at home here. Please stop here in you car search and let this great group of helpful people be your go to. You will be so glad you did! More
by LongClan
Employees Worked With
December 13, 2020
I wanted to surprise my husband for our 5th wedding anniversary and Christmas with a new F-150. I called Cory and he made it happen. His attention to detail and professionalism were a welcome experienc anniversary and Christmas with a new F-150. I called Cory and he made it happen. His attention to detail and professionalism were a welcome experience. I highly recommend Cory and Bill Utter Ford! More
by Bonniesuehaley
December 11, 2020
Great friendly and competent service. Appointments easy. comfortable waiting area, not too noisy. One can see your car being serviced through the glass in in the waiting area. Excellent. comfortable waiting area, not too noisy. One can see your car being serviced through the glass in in the waiting area. Excellent. More
by eposvar
Employees Worked With
December 10, 2020
My credit wasn't that hot, things happen. Bill Utter work there magic, got me into a 2014 Edge. The Edge was clean really nice car. So if your credit a little beat up, go talk to AJ McCollum. Am 72 been bu there magic, got me into a 2014 Edge. The Edge was clean really nice car. So if your credit a little beat up, go talk to AJ McCollum. Am 72 been buying cars for awhile. This was the best buying experience I ever had bar none. Go talk to them you won't regret it. More
by bill_1948
Employees Worked With
John Witt, AJ McCollom
December 10, 2020
I was shopping for tires. Don was excellent. He provided different options with pricing and pros and cons. After making my decision, Don placed the order for the tires, and we scheduled my return visit. I s different options with pricing and pros and cons. After making my decision, Don placed the order for the tires, and we scheduled my return visit. I show up a week later and about 2 hours later, I am ready to go. I gave 5 stars for the sales/service portion. However, there was a surprise. There was a charge for paying with a credit card. It cost me $40+ to use a credit card. I could have brought cash or a check if I had known. I can see this charge being $100-200. It is significant enough to research other service shops. This is coming from someone who hates shopping. More
by RENEVINNJ
Employees Worked With
Don
December 10, 2020
Wanting a 2021 F350 DRW. King Ranch. Bill Utter Ford has an outstanding staff. No pressure. They seek to make you comfortable with your buying experience. an outstanding staff. No pressure. They seek to make you comfortable with your buying experience. More
by davidrbrett
