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Bill Utter Ford
Denton, TX
4,276 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,276 reviews
October 20, 2020
Overall, the experience was positive. Had a minor issue with a sound (vacuum hose) that the truck had to be returned for maintenance. Kellie was great to work with! with a sound (vacuum hose) that the truck had to be returned for maintenance. Kellie was great to work with! More
by wade_watkins
Verified CustomerEmployees Worked With
Denise Wolfe, Kenneth Carter, Kellie Oehmler
October 19, 2020
Didt get the up grade that I wanted but chalked it up as going in dealership by my self and next time I will come in there with someone that could ask more questions that I did going in dealership by my self and next time I will come in there with someone that could ask more questions that I did More
by joann_lng
Employees Worked With
October 19, 2020
I had a great experience. Tom was very helpful in narrowing down my choice of used F-150s. Negotiations were fair and reasonable without significant delays or game playing. Finance guys quickly answe narrowing down my choice of used F-150s. Negotiations were fair and reasonable without significant delays or game playing. Finance guys quickly answered questions, resolved issues, and closed the deal. The experience felt like the way car buying should be! I would definitely recommend to others and will visit again in my next vehicle purchase. More
by jdvaughantx
October 18, 2020
We have a brand new van that is a lemon. On the second We have a brand new van that is a lemon. On the second day of owning the vehicle it stop working and lights appeared on the dashboard. Took it to We have a brand new van that is a lemon. On the second day of owning the vehicle it stop working and lights appeared on the dashboard. Took it to the shop and it is still having issues. I have left messages with management and they have not returned my call. More
by henryabridges
October 17, 2020
Patrick is very courteous, soft spoken and considerate. He answered my questions and went out of his way to help me find the vehicle I wanted. He gets a big thumbs up from me. Thanks Patrick. He answered my questions and went out of his way to help me find the vehicle I wanted. He gets a big thumbs up from me. Thanks Patrick. More
by markandi22
Employees Worked With
October 16, 2020
Phil was excellent at his job! He went above and beyond!! Answered so many questions in an extremely timely manor. I would highly recommend him if you are looking for a pre owned vehicle. Answered so many questions in an extremely timely manor. I would highly recommend him if you are looking for a pre owned vehicle. More
by monicaw
October 16, 2020
Wonderful and courteous staff to work with. Sales personnel went above and beyond normal customer service. Financial department was courteous, very well organized and done in a timely manner. personnel went above and beyond normal customer service. Financial department was courteous, very well organized and done in a timely manner. More
by jrupe0
Employees Worked With
Bill Cooper, Mike Lewis, Joseph Bonnette
October 15, 2020
I purchased from another state from pictures, and the helpful ness of dan cultrell They were honest , fair , and patient with my concerns a countless questions helpful ness of dan cultrell They were honest , fair , and patient with my concerns a countless questions More
by sheltonadvantage
Employees Worked With
October 15, 2020
Last time I brought my truck in for oil change about 2 weeks ago. I drove in the bay no one came out and the advisors were not busy with people. I had to go in and get someone attention to help me. I thou weeks ago. I drove in the bay no one came out and the advisors were not busy with people. I had to go in and get someone attention to help me. I thought this was terrible service this time around. This hasn't happened before but other stuff has in this service department. More
by fireaxman25
Employees Worked With
Johnny Constancio, John Witt
