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Bill Utter Ford
Denton, TX
4,311 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,311 reviews
September 19, 2025
This service department has terrible customer service! You pay thousands for a extended warranty and then when you report an issue with your vehicle they tell you leave it with us 2-4 days but they cant g You pay thousands for a extended warranty and then when you report an issue with your vehicle they tell you leave it with us 2-4 days but they cant give you a loaner because there is a waiting list. Therefore uber or rent a car during this time while they determine what's wrong with your piece of junk F150. I have reported this noise every time I take it in for general maintenance which i also paid extra for when I bought (2) 70,000 dollar trucks from them 2 years ago. In summary don't buy a ford because they are junk and the service department treats you like a second class citizen More
by Kevin Brown
Employees Worked With
September 17, 2025
Phil T. (Dr. Phil) is absolutly amazing. He is knowledgeable, trustworthy, and kind. We have purchased multiple cars from him. We love sending friends and fa (Dr. Phil) is absolutly amazing. He is knowledgeable, trustworthy, and kind. We have purchased multiple cars from him. We love sending friends and family his way too! More
by Rachel
Employees Worked With
August 26, 2025
Phil Tysinger has the best customer service I had ever experienced. In all my years in buying vehicles this is by far the best experience I have ever had. experienced. In all my years in buying vehicles this is by far the best experience I have ever had. More
by Pcloves2Dance
Employees Worked With
August 24, 2025
For my first car buying experience, Phil made it so easy! He was so patient with me and answered all my questions. I test drove a few vehicles, and I loved how dedicated he was to helping me find what worked He was so patient with me and answered all my questions. I test drove a few vehicles, and I loved how dedicated he was to helping me find what worked best for me. I was anxious going into buying my first car, but as soon as I sat down with Phil, I knew that I was in the right place. More
by r.shauchunas
Employees Worked With
August 18, 2025
Everyone was so nice. The guy at the front desk was so friendly. The Finance Mgr was fantastic!! Forgot his name!! Ugh.. 😑 and finally Phil Tysinger is amazing. 🤩 He’s The guy at the front desk was so friendly. The Finance Mgr was fantastic!! Forgot his name!! Ugh.. 😑 and finally Phil Tysinger is amazing. 🤩 He’s a keeper!!! 🙂 More
by Lyn.hester72
Employees Worked With
August 15, 2025
Phil is by far the best car salesman I have dealt with in many years! He is an absolute pleasure to work with. I love my new Bronco! many years! He is an absolute pleasure to work with. I love my new Bronco! More
by tjoli123
August 13, 2025
Phil Tysinger was the most amazing salesman who sold me my dream car! Super proffesional, hard working, and experienced!! 10/10 reccomend! my dream car! Super proffesional, hard working, and experienced!! 10/10 reccomend! More
by hannah33reid
Employees Worked With
August 11, 2025
Great dealership. Dr.Phill took care of me and it was a good experience as always. Dr.Phill took care of me and it was a good experience as always. More
by pardon_cohos0o
Employees Worked With
August 09, 2025
Phil Tysinger made the whole process easy and will have my business in the future. my business in the future. More
by jordanjones0611
July 18, 2025
Adam offered a great deal on my Toyota. I appreciate his honesty and kindness. Thank you, Adam, for putting me in the car I needed and for the opportunity to do business with Bill Utter For I appreciate his honesty and kindness. Thank you, Adam, for putting me in the car I needed and for the opportunity to do business with Bill Utter Ford. More
by jerikaelewis
Employees Worked With
