Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
3,996 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,996 reviews
May 10, 2023
People are helpful and service department was friendly and polite. They tried to get me up and going. and polite. They tried to get me up and going. More
by wgm
Helpful May 10, 2023
I’ve always had a great experience at Bill Utter Ford. This visit was no exception. I was in and out quickly and my service was outstanding. Keep up the good work! This visit was no exception. I was in and out quickly and my service was outstanding. Keep up the good work! More
by djp22192
Employees Worked With
May 06, 2023
Everything was great service plus Jose was great. They only complain would be if you have a reservation and you still waiting 1 1/2 to get the oil change. They only complain would be if you have a reservation and you still waiting 1 1/2 to get the oil change. More
by mark.risetter
Employees Worked With
Jose
May 05, 2023
My service advisor,Eddie, was very helpful and kept me informed on the progress of my repair. informed on the progress of my repair. More
by wvanclose
Employees Worked With
May 05, 2023
Always receive good service at this dealership. The young man who wrote our service gave such good care to us. We had been to a Doctor appointment just previous to stopping in and the bottles of The young man who wrote our service gave such good care to us. We had been to a Doctor appointment just previous to stopping in and the bottles of water provided were very needed. More
by haden_green
Employees Worked With
Jose
April 25, 2023
Professional, knowledgeable to fix my Ford, timely Repair after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. More
by Redridinghood
Employees Worked With
Alex Celis
April 25, 2023
Effective efficient people perform effective tasks in a good way to provide quality services for repair good way to provide quality services for repair More
by Bill Warner
