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Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,280 reviews
February 02, 2020
Was a Smooth transaction no pressure nice and Professional. Super quick and found the best interest Mike was very nice in take his time to explain everything detailed awesome service. Professional. Super quick and found the best interest Mike was very nice in take his time to explain everything detailed awesome service. More
by tito4upr
January 31, 2020
I was told my entire life not to take my car or truck to dealerships unless I just don’t care about money - this dealership has changed my mind. I trust them, they fix it right, and they cost the same as an dealerships unless I just don’t care about money - this dealership has changed my mind. I trust them, they fix it right, and they cost the same as any repair shops More
by drmarcusv
Verified CustomerEmployees Worked With
Brandon
January 31, 2020
I can’t tell you enough how much I love this place! You may feel that they are a little pricey but the customer service and quality are sooo worth it !! Carrie in the service department is a five star empl may feel that they are a little pricey but the customer service and quality are sooo worth it !! Carrie in the service department is a five star employee all the way around! Thank you the service team for great service! More
by christipollard
Employees Worked With
Carrie Cross
January 31, 2020
Great customer service Jumped right on to my issue Gave Great customer service Jumped right on to my issue Gave me a reasonable quote Had it repaired quickly and back to me in a timely manner Great customer service Jumped right on to my issue Gave me a reasonable quote Had it repaired quickly and back to me in a timely manner More
by V.FAULK
Employees Worked With
Can not remember her name
January 31, 2020
Very pleased and satisfied with the service. I would definitely recommend your service to anybody. We will be doing business again and the staff was five star also thank you very much for a pleasant vis definitely recommend your service to anybody. We will be doing business again and the staff was five star also thank you very much for a pleasant visit. More
by Mark macky
Employees Worked With
January 31, 2020
Couldn’t ask for a better service writer or loaner car person. I was treated with courtesy and respect from start to finish. Thank you, Heath Woodrum person. I was treated with courtesy and respect from start to finish. Thank you, Heath Woodrum More
by HEATH_WOODRUM
Employees Worked With
Karina
January 31, 2020
Awesome Customer Service Arrived without an appointment for a oil change, tire rotation and recall. Vehicle was ready in half the the amount of time I thought I would be wait Arrived without an appointment for a oil change, tire rotation and recall. Vehicle was ready in half the the amount of time I thought I would be waiting. More
by txpetroguy
Employees Worked With
Carina Thompson
January 31, 2020
Great job and was completed at an earlier time. Looking forward to future service at Bill Utter Ford in Denton. Believe that the work was completed in a good period of time and did a great job. Looking forward to future service at Bill Utter Ford in Denton. Believe that the work was completed in a good period of time and did a great job. More
by flybill
Employees Worked With
Bob Lynn, Monty Elbert, Kim Payne, Debbie Sprabeary
January 30, 2020
My first trip to Bill Utter Ford was only for service for my one year old Raptor. Not only did Adam Russel give me a great deal on trading in my Raptor on a new Raptor, he was able to use all available disco my one year old Raptor. Not only did Adam Russel give me a great deal on trading in my Raptor on a new Raptor, he was able to use all available discounts and rebates to provide me with a great deal on a new Ranger for my son, his first new vehicle. More
by joe.izganics
January 30, 2020
Awesome! Phil & Toronto were absolutely wonderful from the initial phone call to the handing over of my keys. Thank you so much for this wonderful experience Phil & Toronto were absolutely wonderful from the initial phone call to the handing over of my keys. Thank you so much for this wonderful experience and I love my car!!! Debbie Nicholson More
by tennisiheart
