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Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,280 reviews
January 24, 2020
Fast, friendly, knowledgeable We looked online for a hybrid and found the best prices and selection at Bill Utter. We had to learn that the price online really is the lowest price, We looked online for a hybrid and found the best prices and selection at Bill Utter. We had to learn that the price online really is the lowest price, but that was simple once we talked with Adam. Thanks! More
by christyag509
Verified CustomerEmployees Worked With
January 23, 2020
I was very pleased with the service that I received. The work was done in a timely manner and I was kept informed about what was being done. The time frame for what was being done was correct. Very professi work was done in a timely manner and I was kept informed about what was being done. The time frame for what was being done was correct. Very professional. More
by prmtrrs
Employees Worked With
January 23, 2020
Always great service Service writer ED got me in and out Took my F-350 at 7 AM for an oil, fuel filter change and tire rotation all under 1 hour, great job Thanks Service writer ED got me in and out Took my F-350 at 7 AM for an oil, fuel filter change and tire rotation all under 1 hour, great job Thanks More
by tchurch
Employees Worked With
January 23, 2020
Awesome Service I have bought 4 vehicles over the last 10 plus years from Bill Utter and they all get serviced even when out of warrantee. This is one of the main rea I have bought 4 vehicles over the last 10 plus years from Bill Utter and they all get serviced even when out of warrantee. This is one of the main reasons I keep coming back to them for all my new cars. I never have a hassle, they are always fast and when they can not they have a convenient shuttle to take me home. I never had to argue or have them try to get me to do services I did not need. Bill Utter Ford is the best dealership ever! I stopped buying a different brand car because the other dealerships service was so bad and I never plan to go back. They are such a pleasant dealership to work with including the sales even after they sell you the car! More
by GERALDR
Employees Worked With
Other Employees :
Denise Wolfe, Miff Center, Dillon Love
January 22, 2020
I was in the dealership getting service on my Ford and while waiting I met Adam and he was able to put together a deal that exceeded my expectations and I purchased a new vehicle! while waiting I met Adam and he was able to put together a deal that exceeded my expectations and I purchased a new vehicle! More
by joe.izganics
Employees Worked With
January 22, 2020
Collision Repair Recommended! Debbie Sprayberry greeted me warmly when I entered the office. Bob Lynn scheduled my arrival when it favored me. He answered the phone every time I c Debbie Sprayberry greeted me warmly when I entered the office. Bob Lynn scheduled my arrival when it favored me. He answered the phone every time I called, and had the car ready a few days earlier than I had expected. He was friendly and helpful. I recommend Bill Utter Ford Collision and Repair Service! More
by JGOFF56
Employees Worked With
Bob Lynn, Debbie Sprabeary
January 22, 2020
Gave me a time and was completed on time Did 2 recalls and told me what was going on with the application. Thank you for keeping me informed all the way thru. Very good./ Did 2 recalls and told me what was going on with the application. Thank you for keeping me informed all the way thru. Very good./ More
by ekla
Employees Worked With
John Costancio
January 22, 2020
Today’s visit was fine. Disappointed when they changed the cabin filter, they damaged the glovebox. This was in November of 2019. They have never followed up to get it fixed. We have spent a lot of money the cabin filter, they damaged the glovebox. This was in November of 2019. They have never followed up to get it fixed. We have spent a lot of money with Bill Utter and since Lee left the service department, my experience this department has gone down hill. More
by S.KISSELL
Employees Worked With
A lady helped
January 22, 2020
Everyone was very polite. I was taking care of immediately upon arrival. I was assisted by Fellow with the named Dillon. He was very gracious. immediately upon arrival. I was assisted by Fellow with the named Dillon. He was very gracious. More
by egj1916
Employees Worked With
Dillon Love
January 22, 2020
Great experience purchasing my new Edge. The staff is very professional and knowledgeable. I will continue to do business with this dealership. I love Bill Utter Ford! very professional and knowledgeable. I will continue to do business with this dealership. I love Bill Utter Ford! More
by MODIE
