Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,339 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,339 reviews
September 11, 2019
Super fast service I came in earlier than my appointment and asked if I could be served sooner. Staff worked diligently to get me out the door quickly. They were very pl I came in earlier than my appointment and asked if I could be served sooner. Staff worked diligently to get me out the door quickly. They were very pleasant and welcoming as well. Thank you! More
by F100MEDIC
Verified CustomerEmployees Worked With
Sorry, I don’t recall their names
September 10, 2019
New tires and recall I was real satisfied with the work the only thing that kind of bothered me a little was they told me they didn’t have a part and kept the car for one I was real satisfied with the work the only thing that kind of bothered me a little was they told me they didn’t have a part and kept the car for one more day but I told him that I needed to see if I could washing they told me they were going to wash and vacuum my car but they didn’t I guess they forgot other than that I was very satisfied with the work More
by MACASTILLO2323
Employees Worked With
Dillon Love
September 10, 2019
Great, professional services provided Eddie was great on the phone setting up my appointment and great with the in person interactions I had with him! Eddie was informative, warm and kind Eddie was great on the phone setting up my appointment and great with the in person interactions I had with him! Eddie was informative, warm and kind in all interactions with me and would reach out again to him specifically in the future to handle other services on my vehicle! More
by Selandry125
Employees Worked With
September 10, 2019
Ill come back, but wasn’t the greatest. First of all, I asked for my truck to be washed and it was not. When I pulled in and requested serviced, I was told they could wash it and I said that First of all, I asked for my truck to be washed and it was not. When I pulled in and requested serviced, I was told they could wash it and I said that I did want that. Secondly, I spent almost two hours for a simple oil change, and as I stated previously, that was all they did. I hope this improves, because I would to continue to bring my truck there. More
by cdedmon
Employees Worked With
Regina McGinn
September 09, 2019
The entire staff was very friendly and helpful The staff at Bill Utter Ford was extremely helpful with accommodating a special request with a gift of a car to my son in another state. They were abl The staff at Bill Utter Ford was extremely helpful with accommodating a special request with a gift of a car to my son in another state. They were able to save me both time and money. I could not have asked for better people to work with. Special thanks to Cory Cuellar for making this happen! More
by Hunter-Steve
Employees Worked With
Carl Anderson, Cory Cuellar
September 09, 2019
Excellent Came in for my regular oil change, friendly service even at seven in the morning. Took a look around the lot and was out of their within about an fort Came in for my regular oil change, friendly service even at seven in the morning. Took a look around the lot and was out of their within about an forty five minutes. More
by gabriel.sean.justice
Employees Worked With
Regina McGinn
September 07, 2019
Excellent We have bought many cars @ Bill Utter & the reason we keep coming back is the excellent customer experience we always receive. Cory Cuellar & David U We have bought many cars @ Bill Utter & the reason we keep coming back is the excellent customer experience we always receive. Cory Cuellar & David Underwood we’re very professional, approachable & went over the top to make this car buying experience amazing. More
by annie.cardona
September 06, 2019
Ram 2016 Being in Oklahoma, I talked to Phil on the phone about questions/concern about the vehicle I was interested in before making the 3 hour drive to Dento Being in Oklahoma, I talked to Phil on the phone about questions/concern about the vehicle I was interested in before making the 3 hour drive to Denton. Phil was quick to get back with me on any questions he didn't have answers for. Phil was able to help with parts needing to take off the trade-in vehicle, he went above and beyond what was expected. More
by jschisum53
September 06, 2019
First oil change for new F-150 Made an appointment for my first oil change in my new truck and also to fix the seat massage feature on the driver’s seat. I was told they had time to Made an appointment for my first oil change in my new truck and also to fix the seat massage feature on the driver’s seat. I was told they had time to change the oil but they were at least a week out on major repairs and I would have to call back and make an appointment. Call back? Not impressed with the service department or the service manager. More
by justusranch
Employees Worked With
Will Shropshire
September 06, 2019
Great service dept Little slow, but gets the job done correctly. First service of my new vehicle that I bought from five star in lewisville, will never go back. Bill Utt Little slow, but gets the job done correctly. First service of my new vehicle that I bought from five star in lewisville, will never go back. Bill Utter has earned my business from now on, they take care of there customers, treat you like a person instead of a #. Corrine was great More
by QASZ4
