Bill Utter Ford

Service experience was excellent. Greg Hall has always answered all my questions and made sure that I was completely satisfied with his responses. All the people servicing my vehicle a Greg Hall has always answered all my questions and made sure that I was completely satisfied with his responses. All the people servicing my vehicle are very professional. More

Good customer service Erin was really helpful and friendly. They always go above and beyond to help their customer. Thank you bill utter ford for always delivering great c Erin was really helpful and friendly. They always go above and beyond to help their customer. Thank you bill utter ford for always delivering great customer service. More

I’m Always Well Taken Care Of Every visit is pleasant. From when I show up with my truck to when I pay and go home, I receive the best service from helpful, pleasant people. I have Every visit is pleasant. From when I show up with my truck to when I pay and go home, I receive the best service from helpful, pleasant people. I have never ever felt that I was a bother. I always ask for Erin for my service advisor because she is the best. She is better than any service advisor at other dealerships. I am being unfair to her colleagues because she was my first service advisor at Bill Utter. I latched on to her and I don’t know how good the others are. I suspect they are just as good because Bill Utter Ford is a class act. More

New vehicle #7 from Bill Utter! Doyle Chaffin is our sales guy and he is awesome!! He knows his vehicles and helps us choose the perfect one for us each time!! Doyle is kind, knowled Doyle Chaffin is our sales guy and he is awesome!! He knows his vehicles and helps us choose the perfect one for us each time!! Doyle is kind, knowledgeable, patient, caring and honest. We drive away knowing we got a great deal!!! Ken in finance, Denise in accessories both so helpful and knowledgeable. Even Carl came over and thanked us for coming in again. We love this dealership and will continue to refer to it and use it! Thank you Bill Utter Ford for another great experience!! More

Great Customer Service! Eddie Church is the best! He is always respectful, in a good mood and eager to assist. This visit was for our son's F150 while he was home on Christ Eddie Church is the best! He is always respectful, in a good mood and eager to assist. This visit was for our son's F150 while he was home on Christmas break from college. The sliding moon roof broke with only several days left before our son needed to return back for class. Eddie managed his team and made sure the parts were in stock so the truck could be repaired on time. As needed, the truck was repaired on time and our son was able to safely return back to college without being in a last minute rush. Thanks Eddie! More

Straightforward and Easy I buy a lot of cars. I really appreciate dealers like Bill utter who don’t jerk you around and just get to the bottom line. I was able to do work wit I buy a lot of cars. I really appreciate dealers like Bill utter who don’t jerk you around and just get to the bottom line. I was able to do work with Michael Rodriguez over the phone, come and see the truck, and purchase it with very little Time wasted or haggling. I also appreciate Tom McGarvey and Mike Lewis who helped finish the transaction smoothly and in a very timely manner. This was my first experience with Bill Utter and definitely not my last. More

My second great experience at Bill Utter Ford Bill Utter Ford is the best auto dealership that I have ever worked with. They take all the frustration out of the buying process. Bill Utter offere Bill Utter Ford is the best auto dealership that I have ever worked with. They take all the frustration out of the buying process. Bill Utter offered me more than I expected for both of my trade ins. This time, they offered thousands more than another dealer. They really worked hard and got the price of the new vehicle to a number that fit my budget. Our salesman, Alan Grubbs was great throughout the entire process. Working with Alan is like working with a family member, rather than dealing with a salesman. He is just awesome. He even covered towing my vehicle all the way from Richardson. I have purchased two vehicles through Alan, and I will be giving him a call when I need a third. I have recommended Bill Utter Ford to all my friends and family for years, and I will continue to do so. More

Great Service Department I first used the service department about 8 years ago when I had a Saturn. I was so impressed, that I bought 3 Ford Edges from them since. It is the o I first used the service department about 8 years ago when I had a Saturn. I was so impressed, that I bought 3 Ford Edges from them since. It is the only service I use. More

Great Dealership Alex was great. They had me in and out of there as promised. They had to order a brake light assembly for my Raptor. The part was ordered, received an Alex was great. They had me in and out of there as promised. They had to order a brake light assembly for my Raptor. The part was ordered, received and installed as promised. Everyone was very courteous and friendly. Can’t say enough great things about this dealership! More

Good dealership, good product, good people, and great care! I have been coming to this dealership since 2005 even though I have lived in other cities at various times. Why you ask? It is simple; they treat me a I have been coming to this dealership since 2005 even though I have lived in other cities at various times. Why you ask? It is simple; they treat me and my car with respect and good care. I always know they have my best interest in mind when I need anything repaired or serviced on my car. Service is done in a reasonable amount of time at a reasonable cost and the ability to schedule an appointment is really convenient. My family and I highly recommend Bill Utter Ford. More