Bill Utter Ford

Great Customer Service! Eddie Church is the best! He is always respectful, in a good mood and eager to assist. This visit was for our son's F150 while he was home on Christ Eddie Church is the best! He is always respectful, in a good mood and eager to assist. This visit was for our son's F150 while he was home on Christmas break from college. The sliding moon roof broke with only several days left before our son needed to return back for class. Eddie managed his team and made sure the parts were in stock so the truck could be repaired on time. As needed, the truck was repaired on time and our son was able to safely return back to college without being in a last minute rush. Thanks Eddie! More

Straightforward and Easy I buy a lot of cars. I really appreciate dealers like Bill utter who don’t jerk you around and just get to the bottom line. I was able to do work wit I buy a lot of cars. I really appreciate dealers like Bill utter who don’t jerk you around and just get to the bottom line. I was able to do work with Michael Rodriguez over the phone, come and see the truck, and purchase it with very little Time wasted or haggling. I also appreciate Tom McGarvey and Mike Lewis who helped finish the transaction smoothly and in a very timely manner. This was my first experience with Bill Utter and definitely not my last. More

Great Service Department I first used the service department about 8 years ago when I had a Saturn. I was so impressed, that I bought 3 Ford Edges from them since. It is the o I first used the service department about 8 years ago when I had a Saturn. I was so impressed, that I bought 3 Ford Edges from them since. It is the only service I use. More

My second great experience at Bill Utter Ford Bill Utter Ford is the best auto dealership that I have ever worked with. They take all the frustration out of the buying process. Bill Utter offere Bill Utter Ford is the best auto dealership that I have ever worked with. They take all the frustration out of the buying process. Bill Utter offered me more than I expected for both of my trade ins. This time, they offered thousands more than another dealer. They really worked hard and got the price of the new vehicle to a number that fit my budget. Our salesman, Alan Grubbs was great throughout the entire process. Working with Alan is like working with a family member, rather than dealing with a salesman. He is just awesome. He even covered towing my vehicle all the way from Richardson. I have purchased two vehicles through Alan, and I will be giving him a call when I need a third. I have recommended Bill Utter Ford to all my friends and family for years, and I will continue to do so. More

So easy Normally buying a car is to be compared to a root canal, only the root canal takes less time, well not at Bill Utter Ford. Doyle, Carl, make ready, fi Normally buying a car is to be compared to a root canal, only the root canal takes less time, well not at Bill Utter Ford. Doyle, Carl, make ready, finance, thank you, including test drive under Two Hours. Great Product and wonderful People. More

Extremely helpful and efficient! I started out my buying process through email. Phil Tysinger was my salesman and he was very patient, helpful and responded quickly to all my questio I started out my buying process through email. Phil Tysinger was my salesman and he was very patient, helpful and responded quickly to all my questions. After finishing the right truck and handling all my finance questions Phil had the truck ready for a test drive and paperwork ready. I work two jobs so time was tight. But Phil and Kenneth Carter in finance had everything ready and waiting to exactly what we agreed upon. The process was seemless! Thank you for all the help! More

Front wheel bearing replacement As always, Danny Morris is just great to work with, he represents your company with professionalism and integrity. The repair work was excellent. I As always, Danny Morris is just great to work with, he represents your company with professionalism and integrity. The repair work was excellent. I used your courtesy car. More

Excellent customer service! Excellent customer service from Adam and Mike! The process of buying a car was stress free. I did not feel pressured to buy the car or felt like they Excellent customer service from Adam and Mike! The process of buying a car was stress free. I did not feel pressured to buy the car or felt like they were using sales tactics. The entire process was short and painless from the test drive to the finance. More

Great Dealership Alex was great. They had me in and out of there as promised. They had to order a brake light assembly for my Raptor. The part was ordered, received an Alex was great. They had me in and out of there as promised. They had to order a brake light assembly for my Raptor. The part was ordered, received and installed as promised. Everyone was very courteous and friendly. Can’t say enough great things about this dealership! More

Good dealership, good product, good people, and great care! I have been coming to this dealership since 2005 even though I have lived in other cities at various times. Why you ask? It is simple; they treat me a I have been coming to this dealership since 2005 even though I have lived in other cities at various times. Why you ask? It is simple; they treat me and my car with respect and good care. I always know they have my best interest in mind when I need anything repaired or serviced on my car. Service is done in a reasonable amount of time at a reasonable cost and the ability to schedule an appointment is really convenient. My family and I highly recommend Bill Utter Ford. More