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Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,272 reviews
January 14, 2019
Excellent Cust. Srvc! Highly recommend! We saw the truck online that we needed for our ranch, called Bill Utter Ford (BUF), spoke with Adam, flew in to get the truck, and Adam ensured that i We saw the truck online that we needed for our ranch, called Bill Utter Ford (BUF), spoke with Adam, flew in to get the truck, and Adam ensured that it all went extremely smoothly (from 1st phone call to paperwork to driving off the lot). We highly recommend Adam and BUF to anyone looking for superior cust. srvc., promptness, and thoroughness. Thank you, Adam!....thank you, BUF! ~~ A Fellow Texan More
by Very Satisfied Texan
January 13, 2019
Dr. Phil is Awesome Needed to buy a car for my college student. Originally was going to buy a pre-owned but after looking at what we wanted they suggested going with a ne Needed to buy a car for my college student. Originally was going to buy a pre-owned but after looking at what we wanted they suggested going with a new carand using the incentive money. This got my student into a much nicer car at the same cost. Amazing. Phil Tysinger was great. Such a nice salesman. And Mike in finance was efficient and easy to work with. He truly seems to care and understand our position. This is the second car we have purchased at Bill Utter. I would highly recommend others to give them a shot. Ask for Dr. Phil! More
by clawdaddy
January 11, 2019
Why I did buy from Bill Utter Ford Enjoyed working with Jason Robinson. He was very professional, patient and kind. He took care of business and I never felt pressured to buy. Would Enjoyed working with Jason Robinson. He was very professional, patient and kind. He took care of business and I never felt pressured to buy. Would recommend to friends and family. More
by poolj1234
Verified CustomerJanuary 11, 2019
they assume you are an adult and treat you that way I bought a business vehicle - and was treated with respect during a very busy end of year business. Cory is not a typical saleperson - he finds out w I bought a business vehicle - and was treated with respect during a very busy end of year business. Cory is not a typical saleperson - he finds out what you need and helps you get it. More
by mike
January 11, 2019
Excellent Service Great Deal Fast Financing I would recommend this dealership and the crew I dealt with anytime. Michael was very knowledgeable, and efficient in his approach. Low pressure atm I would recommend this dealership and the crew I dealt with anytime. Michael was very knowledgeable, and efficient in his approach. Low pressure atmosphere. Ken was quickly prepared in the finance department and made the experience quick! More
by JB
Employees Worked With
Kenneth Carter, MIKE RODRIQUEZ
January 11, 2019
Very helpful It was scary for me, buying a car by myself the first time. Adam made the process easy and painless. He was helpful, respectful, and made himself avai It was scary for me, buying a car by myself the first time. Adam made the process easy and painless. He was helpful, respectful, and made himself available for questions or concerns. Kenneth did my financing and he was also very knowledgeable and helpful. I highly recommend this dealership. More
by LindsayM
January 10, 2019
Recall Notice Our church was using its 2015 Ford Van to leave on a trip out of state in FIVE days when I found a recall letter for it that we had never addressed. Our church was using its 2015 Ford Van to leave on a trip out of state in FIVE days when I found a recall letter for it that we had never addressed. When I took it in, Service Writer Erin made some calls immediately and said they could get it done in the next day or two! Amazing service! Thank you for keeping our road trip on track! More
by KK631
Employees Worked With
Erin Bostick
January 10, 2019
01/09/2019 Great service, I was really impressed. Waiting area was clean and comfortable. I don't remember all the people that serviced me, but they were all ver Great service, I was really impressed. Waiting area was clean and comfortable. I don't remember all the people that serviced me, but they were all very nice. More
by T-JBROWN
Employees Worked With
January 10, 2019
Miss the mark Generally, I give five stars, but this visit went down in time and communication. 9:30 appointment for oil change and tire rotation. Left at 11:4 Generally, I give five stars, but this visit went down in time and communication. 9:30 appointment for oil change and tire rotation. Left at 11:45. A ticket that was signed in at 9:58 was serviced and left bay ahead of me. Technician apologized and realized that vehicle got placed ahead of me somehow. Stuff happens, but I never had a service advisor come and communicate with me. Every other customer had an advisor updating them. There was a recommendation by tech for additional services but the service advisor never spoke with me. More
by ironeagle6
Employees Worked With
Don Swift
January 10, 2019
Great experience I would recommend Craig and Jason to anyone. I will definitely be returning to this dealership for my next vehicle. Very good experience overall G I would recommend Craig and Jason to anyone. I will definitely be returning to this dealership for my next vehicle. Very good experience overall Good prices More
by JAKE.JACKSON4013
