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Bill Utter Ford
Denton, TX
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,271 reviews
January 02, 2019
Excellent service with competent people. Great service. Customer oriented. Wonderful attitude and competent workmanship. Highly recommend this company. Friendly staff. No BS. First time in ma Great service. Customer oriented. Wonderful attitude and competent workmanship. Highly recommend this company. Friendly staff. No BS. First time in many years that I have used dealer for service work. Will definitely go back for all my maintenance needs. More
by Grumpy3
Employees Worked With
Don Swift
January 02, 2019
Execellant customer service I bought a vehicle from Roberto Barrios. He is an amazing person to work with. Listens, and make sure your needs are met. I would use him again. I bought a vehicle from Roberto Barrios. He is an amazing person to work with. Listens, and make sure your needs are met. I would use him again. More
by Jared_Belsher
Employees Worked With
January 02, 2019
2018 Explorer Adam was quick in responding to questions. Very professional and knowledgable about the explorer. He had all my paperwork ready to go on my arrival. T Adam was quick in responding to questions. Very professional and knowledgable about the explorer. He had all my paperwork ready to go on my arrival. Thank you More
by Rockwsll780
January 01, 2019
Exceptional Service Cory was very professional and knowledgeable and very patient with me before I made my decision. Cory contributed immensely with answering all my conc Cory was very professional and knowledgeable and very patient with me before I made my decision. Cory contributed immensely with answering all my concerns and keeping my mind at ease. More
by Daleb678
Employees Worked With
January 01, 2019
Takata airbag replaced in 45 minutes! Made an appointment beforehand. In and out in 45 minutes. The new waiting area is much nicer than the old one. Also, like that the waiting area ha Made an appointment beforehand. In and out in 45 minutes. The new waiting area is much nicer than the old one. Also, like that the waiting area has big windows into the service bay so you can see the work going on. Nice touch. More
by jim.eichler49
Verified CustomerEmployees Worked With
January 01, 2019
Quick Lane The service people were very helpful and friendly. Erin was very knowledgeable. She was easy to work with. They topped off my windshield wiper fluid w The service people were very helpful and friendly. Erin was very knowledgeable. She was easy to work with. They topped off my windshield wiper fluid while I waited. More
by Sycokid1
Employees Worked With
Erin Bostick
January 01, 2019
Very Pleasant Surprise! Its been a long time since I bought a new vehicle at a dealership. Mike Rodriguez and the folks at Bill Utter Ford did a great job putting the deal to Its been a long time since I bought a new vehicle at a dealership. Mike Rodriguez and the folks at Bill Utter Ford did a great job putting the deal together. I got exactly what I needed. Mike went the extra distance and had my rental car returned without me having to do it myself. Denise Wolfe did great helping with the final touches on my new escape. More
by DougL
Employees Worked With
Denise Wolfe, MIKE RODRIQUEZ
January 01, 2019
Service Very happy with Erin. She was very helpful, friendly and communicated with us. We were not happy the original issue could not be duplicated and had to Very happy with Erin. She was very helpful, friendly and communicated with us. We were not happy the original issue could not be duplicated and had to have our car in to two different Ford dealers within 3 days. Also not happy with the fact that this issue has been reported as a known problem for a while and no recall has been made. Not happy with our first Ford vehicle. More
by Ranv
Employees Worked With
Erin Bostick
December 31, 2018
I had an amazing experience I took my car to another dealership only to be told it would be 4 days before they could look at it. I drove to Denton which is about 40 miles from wh I took my car to another dealership only to be told it would be 4 days before they could look at it. I drove to Denton which is about 40 miles from where I live, I was in tears by the time I got there because my car started stalling. Erin took really good care of me and actually got me in a rental and I was out of there in no time. I will drive here every single time. More
by TIMARTINEZ
Employees Worked With
Erin Bostick
December 31, 2018
Always an excellent experience! As long as Eddie Church is with Bill Utter Ford we will be customers! Always professional, honest and. Accommodating, Eddie makes sure we are well tak As long as Eddie Church is with Bill Utter Ford we will be customers! Always professional, honest and. Accommodating, Eddie makes sure we are well taken care of. . More
by Gray’s
Employees Worked With
