Bill Utter Ford

Still not fixed I had work done on my F150. Back passenger door was taking water in & holding water every time it rained heavily. They fixed that problem but after pu I had work done on my F150. Back passenger door was taking water in & holding water every time it rained heavily. They fixed that problem but after putting new seals on every door now my driver side door has a big knock as it’s going up or down that sounds like it is coming off track. Also I had them look at my radio (sync 3) they said my module was going bad and that it would be 3 weeks before it would come in. Still no call or update as to when it will be in. Work done in October. It is now January 3 months later still no call or update. Will be hard pressed to get work done there again. More

Hands down the best car buying experience. As the title states, best car buying experience ive ever had. Phil was friendly, knowledgeable and didn’t beat around the bush. He got me a great truc As the title states, best car buying experience ive ever had. Phil was friendly, knowledgeable and didn’t beat around the bush. He got me a great truck at a great price. Would give 10 stars if I could. Will absolutely do business with Phil again. Phil if you read this, thanks again. More

Great car buying experience I bought a new car from Tom a few months ago and had a great experience with both him and Mike who did my financing. Mike filled me in on GAP insuran I bought a new car from Tom a few months ago and had a great experience with both him and Mike who did my financing. Mike filled me in on GAP insurance and the benefits and I went ahead and got it. Unfortunately I was involved in an accident and was hit by a drunk driver. My car was totaled. The safety features saved me from serious injury and the GAP insurance saved me from losing a lot of money. I took the time to look at several other cars and dealers. None matched up to Bill Utter. Tom went out of his way to help me during a tough time and get me back into a new car. He is friendly and professional. Ask for him! More

Best Dealer Around Bill Utter always goes that special extra step to make sure their customers are satisfied. I have only used Bill Utter to service my 08 Town Car which Bill Utter always goes that special extra step to make sure their customers are satisfied. I have only used Bill Utter to service my 08 Town Car which I bought there. Their prices are comparable to other shops and they back up their work. The collision shop is also great and I have had my car fixed there and my wife's Mercedes. More

Service The service department did a great job. Great work and quick service. Erin was very helpful and has always been there to help with any needs The service department did a great job. Great work and quick service. Erin was very helpful and has always been there to help with any needs More

Initial oil change and DEF replacement - My main reason for not changing my oil at the dealership - always takes too long - I can be in a drive thru and out in 20 to 30 minutes but it takes a My main reason for not changing my oil at the dealership - always takes too long - I can be in a drive thru and out in 20 to 30 minutes but it takes about an hour at the dealership - If I have another reason for being there, then no problem... More

Awesome Service I have been to two other Ford Dealers in the metroplex and Bill Udder Ford was by far the best and friendliest service I have received. Thank you I have been to two other Ford Dealers in the metroplex and Bill Udder Ford was by far the best and friendliest service I have received. Thank you More

Getting to know Toronto Spikes I needed a bigger truck and stopped at Utter Ford. Toronto greeted me, I told him the stock number I was looking for and he immediately found the keys I needed a bigger truck and stopped at Utter Ford. Toronto greeted me, I told him the stock number I was looking for and he immediately found the keys for me. In minutes I was on the test drive. Upon returning, I told him where I needed to be and within a few minutes, he met my offer. I told him I wanted to give it a day or two before making a final decision and he let me go without pressuring me into a sale. The next day, I called to tell him I’d be by at 5pm. When I got there, the truck was ready, finance was ready, and we were out of there within an hour. Overall it was very quick and painless. More

Worth the drive I have purchased three vehicles from Bill Utter. Each time I've been very satisfied with the experiences. Sales people are professional and easy to wo I have purchased three vehicles from Bill Utter. Each time I've been very satisfied with the experiences. Sales people are professional and easy to work with. Finance was fast and painless. With each purchase I was able to get in and out within hours, not all day like other dealerships. This last experience with Jim and Mike was exceptional. More

Best experience buying a vehicle Bill Utter ford dealership is by far the best experience I have had buying a new vehicle. I worked with Michael Rodriguez and it was a no pressure, st Bill Utter ford dealership is by far the best experience I have had buying a new vehicle. I worked with Michael Rodriguez and it was a no pressure, straight forward experience. You could tell he was receptive to my needs and worked hard at getting me a amazing deal. The sales manger and all the staff was extremely nice with a no pressure sales attitude. If you are looking to not to play games and get a straight forward approach to buying a vehicle look no further. You can’t lose with the team at Bill Utter. More