Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,271 reviews
December 10, 2018
I love this dealership! This was the best dealer interaction/experience of my whole 62 year life! Cory Cuellar is awesome!! The whole day was fabulous because of Cory and This was the best dealer interaction/experience of my whole 62 year life! Cory Cuellar is awesome!! The whole day was fabulous because of Cory and Mike. More
by Cindy Lou
December 09, 2018
My buying experience I phave urchased two vehicles in less than two moths. Cory Cuellar is the salesman I dealt with. I am very impressed by his knowledge of the vehicles I phave urchased two vehicles in less than two moths. Cory Cuellar is the salesman I dealt with. I am very impressed by his knowledge of the vehicles and his professionalism. Denise Wolfe was very helpful in the accessories department. In the finance department, Mike Lewis and Kenneth Carter were very informative and well prepared. I have purchased three vehicles from Bill Utter Ford in the past six years and will return in the future as the need for a new vehicle arises. Thank to all the staff involved for making my buying experience pleasurable. More
by BRIANPERRIER
Verified CustomerEmployees Worked With
Cory Cuellar, Denise Wolfe, Kenneth Carter, Mike Lewis
December 08, 2018
Exceptional service Had a transmission issue with a recently purchased F150. Even though the truck was not purchased there, I was treated like a VIP. In and out quickly, Had a transmission issue with a recently purchased F150. Even though the truck was not purchased there, I was treated like a VIP. In and out quickly, and estimated cost was right on. More
by LBSKIS
Employees Worked With
Erin Bostick
December 07, 2018
Excellent Experience We purchased my son a car from this dealership. We worked with Phil Tysinger. Everything went very smooth. He was not pushy and made us feel very comf We purchased my son a car from this dealership. We worked with Phil Tysinger. Everything went very smooth. He was not pushy and made us feel very comfortable with the process. I recommend speaking with Phil if you shop at this dealership. Mike Lewis worked with us on the financing. Again, this was an easy process. I highly recommend these two guys to help you with your car buying needs. More
by Nester
December 06, 2018
Utter always great Excellent service department, friendly, knowledgeable staff. They do the job right. Bill Utter is the only place I trust with service to my Ford T Excellent service department, friendly, knowledgeable staff. They do the job right. Bill Utter is the only place I trust with service to my Ford Tex Meyer More
by texmeyer
Employees Worked With
Dillon Love
December 06, 2018
Shocks and Tires Erin Bostick is always helpful. I own 2 new Ford vehicles And prefer Bill Utter Service over other shops. The price is fare and the environment is ple Erin Bostick is always helpful. I own 2 new Ford vehicles And prefer Bill Utter Service over other shops. The price is fare and the environment is pleasant. More
by robertgenewise71
Employees Worked With
Erin Bostick
December 06, 2018
Amazing quick find...SUV for our Dad Talked w/ Carl Anderson on the phone who put me in touch w/ Phil. I gave Phil the details we needed for my 90 yr old dad who's 90's model Suburban wa Talked w/ Carl Anderson on the phone who put me in touch w/ Phil. I gave Phil the details we needed for my 90 yr old dad who's 90's model Suburban was no longer dependable and in less than 48 hrs we have a 2011 Ford Escape that is way more than I asked. Super quick, way easy to work with and outstanding help! My dad and care giver are EXTREMELY happy & that makes his kids happy! Blessings! Ronny Miller More
by Rondale
December 04, 2018
Best of the Best Truck buying experience!!! I definitely recommend Bill Utter Ford specifically recommend Roberto Barrios. He made my Truck buying experience easy and quickly. He was very know I definitely recommend Bill Utter Ford specifically recommend Roberto Barrios. He made my Truck buying experience easy and quickly. He was very knowledgeable and answered all of my questions. I felt vauled as a customer and will absolutely send all my friends and family to him when they are looking to buy a new or used car. Roberto completely changed the way I see car salesmen and I am so thankful for his help and patience. More
by Giner
Employees Worked With
December 04, 2018
Great customer service! Mike Rodriquez was mybsalesman over at Bill Utter Ford and he went above and beyond to get me a great deal. The team there wasn’t pushy or impatient. Mike Rodriquez was mybsalesman over at Bill Utter Ford and he went above and beyond to get me a great deal. The team there wasn’t pushy or impatient. They were courteous and went the extra mile for me to get what I wanted. The overall experience was great. Thanks Mike R and Mike L and Tom for a great experience! More
by Jzdevo79
Employees Worked With
Tom McGarvey, Mike Lewis, MIKE RODRIQUEZ
December 04, 2018
Slow and Awkward I have had my Focus for 2 years and bring it here every time for service. If no one comes to greet you when you pull up it is extremely awkward to wal I have had my Focus for 2 years and bring it here every time for service. If no one comes to greet you when you pull up it is extremely awkward to walk into the service center with about 10 desks full of people and not one of them says anything to you. So you have to awkwardly stand there until someone deems it necessary to talk to you. I dropped my car off around lunch time for an oil change. I then got a call/Voicemail around 3PM asking me to call back. I called back 4 times and no one ever picked up the phone. So I called the main line and waited for them to find the man doing my service. He told me I needed 4 new tires and new filters which is totally fine but when I asked for the price of the tires he said he would have to call me back. So I waited 45 more mins for him to call me back and then did not want the tires after the quote was high and so he said wait 30 more mins before coming in to get my car. So it took this dealership 4 hours and 6 phone calls to complete a simple oil change. More
by mdr0116
Employees Worked With
Dillon Love
