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Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,272 reviews
July 18, 2018
Quick Service Eddie Church took care of my truck in 2 days which would of taken a week if I took it somewhere else , will definitely be going back to Bill Utter For Eddie Church took care of my truck in 2 days which would of taken a week if I took it somewhere else , will definitely be going back to Bill Utter Ford More
by Dirtslinger
Employees Worked With
July 17, 2018
New mustang convertible The process was efficient and went well. Will did a good job of shepherding us through and explaining the technology. I would recommend to my friends The process was efficient and went well. Will did a good job of shepherding us through and explaining the technology. I would recommend to my friends in the future. More
by Jranger
Employees Worked With
Will Shropshire, Kyle Hodges
July 17, 2018
Outstanding Service We purchased a new 2018 Ford F-150 about a week ago. We worked with Kim Payne as the salesman and our experience was nothing but exceptional! Kim was We purchased a new 2018 Ford F-150 about a week ago. We worked with Kim Payne as the salesman and our experience was nothing but exceptional! Kim was not pushy at all, had a great sense of humor and made it a very pleasant experience for us all the way around! Everyone we came in contact with through the process were friendly and helpful in every way. We purchased a 1997 Ford Expedition from Bill Utter Ford which we still have today and it has been a wonderful vehicle for all these years. We wouldn't shop anywhere else and highly recommend both this business and Kim Payne as the ones to deal with! More
by cbbg2018
Employees Worked With
Kim Payne, Taylor Boyle, Mike Lewis
July 15, 2018
Friendly service and kept me updated on the progress of the completed job. Eddie made I got ride to and from dealership to home also checking on recall for airbag from and kept me updated on the progress of the completed job. Eddie made I got ride to and from dealership to home also checking on recall for airbag from awhile back for the parts to complete. More
by Bobber55
Employees Worked With
July 14, 2018
Define appointment? First visit to this Ford Service Dept. Scheduled for “The Works” oil change. Got there 8 minuets prior to my appointment time this morning. At check First visit to this Ford Service Dept. Scheduled for “The Works” oil change. Got there 8 minuets prior to my appointment time this morning. At check in told me it would be an hour. I was there for 2 hours& 10 minuets. Would have gotten the other recommend work done today if it wasn’t for the fact that I spent the entire a.m. there already. Not sure why you can schedule an appointment when you are just placed in the same order without one. I will drive back to my old dealership 15 minuets further away from home in the future. Workmanship was fine. The time spent sitting is why I am only giving 2 stars. Staff working seemed like this was normal situation. My family has 4 Ford vehicles. Probably will not be back to this dealership service department. More
by SCC
Employees Worked With
Sharon
July 12, 2018
Perfect Buying Experience Everyone involved in the 7 month RAV process was absolutely amazing, helpful, and considerate of the unfortunate events leading up to the RAV and even Everyone involved in the 7 month RAV process was absolutely amazing, helpful, and considerate of the unfortunate events leading up to the RAV and eventual new purchase More
by MyFordTruck
Employees Worked With
July 11, 2018
Another service call at Bill Utter Needed to replace battery under warranty. While there had an oil change as well. Got into the bay almost immediately. Technician and service rep kep Needed to replace battery under warranty. While there had an oil change as well. Got into the bay almost immediately. Technician and service rep kept me up to date. Everything done timely and no up-selling other services not needed, as done at some dealerships. Good experience with Johnny as the Service Rep. More
by HJL122
Employees Worked With
Johnny Constancio
July 10, 2018
Two great car deals in a year.. I purchased my Ford Taurus with the help of Jason Robinson at Bill Utter Ford in Denton, TX. It was actually the 2nd best and easiest car purchased I purchased my Ford Taurus with the help of Jason Robinson at Bill Utter Ford in Denton, TX. It was actually the 2nd best and easiest car purchased I've ever had, Both of those were at Bill Utter Ford in Denton, TX. Mr.. Jason Robinson was helpful and the negotiations went smoothly and quickly. I would recommend Bill Utter to my friends. More
by Jim409
Employees Worked With
July 10, 2018
Great Experience We purchased our Ford Escape with the help of Kyle Hodges at Bill Utter Ford in Denton, TX. It was actually the best and easiest car purchased we've We purchased our Ford Escape with the help of Kyle Hodges at Bill Utter Ford in Denton, TX. It was actually the best and easiest car purchased we've ever had. Mr Hodges was helpful in that he told us about the car and answered all our quetions. The negotiations went smoothly and quickly. We will recommend Bill Utter to our friends. We visited there because I have had my 2010 Ranger serviced at the dealership since we arrived in TX 3 years ago. Jerry More
by macker98
Employees Worked With
Kyle Hodges
July 10, 2018
Easy, no pressure experience. I have known Bill and Monica Utter for years and their great family values show in their dealership right down to the employees that work there. I can I have known Bill and Monica Utter for years and their great family values show in their dealership right down to the employees that work there. I can go talk to anyone working on the floor and get help or answers with anything I need. I have had bad experiences with other dealerships who just want your money and charge for unnecessary fixes or parts. I know from years of experience that if I take my truck to Bill Utter they explain every part and why it was fixed or replaced. I have confidence that the work will be done right and after buying a new truck the buying experience was easy and painless. More
by dlinnell
