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Bill Utter Ford
Denton, TX
4,273 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,273 reviews
April 26, 2018
Good buying process Probably one of the easiest and quickest experiences I've had. My sales person was not hard core and that's what I liked. He really wanted to make sur Probably one of the easiest and quickest experiences I've had. My sales person was not hard core and that's what I liked. He really wanted to make sure we were getting the right vehicle to suit our needs. More
by Jamesaustin1
Employees Worked With
April 24, 2018
best ever Best experience I’ve had buying a new vehicle from top to bottom salesman, finance, and accessory rep were wonderful made us feel at home and listened Best experience I’ve had buying a new vehicle from top to bottom salesman, finance, and accessory rep were wonderful made us feel at home and listened to my needs. Thanks to Jason Robinson do all his help and understanding. Five stars you bet! More
by Tony4755
April 22, 2018
Recall check . Service department was very polite and helpful. Would recommend using this dealership for the service of new or older vehicles. very clean waiting a . Service department was very polite and helpful. Would recommend using this dealership for the service of new or older vehicles. very clean waiting area. More
by MPerry
Employees Worked With
April 20, 2018
Shop locally I drove the lot, picked out a truck I liked, told salesman Will Shropshire to get me a price. Done deal! Nearly $5,000.00 under ANYWHERE else! During I drove the lot, picked out a truck I liked, told salesman Will Shropshire to get me a price. Done deal! Nearly $5,000.00 under ANYWHERE else! During the sale, I met with Will Shropshire, Carl Anderson, Denise Wolfe and Mike Lewis...each were highly professional and each made sure my buying experience was positive. Dennis A. Boots Denton, Texas More
by Boots
April 20, 2018
car problems I was on my way to work this morning and my car started to overheat I lost my power steering so I had to pull off the side of the road call Bill Utter I was on my way to work this morning and my car started to overheat I lost my power steering so I had to pull off the side of the road call Bill Utter Ford talk to Danny Morris and he sent out B&O towing company to pick me up I'm very grateful for him sending someone to pick me up to get my vehicle to the dealership Danny greeting me outside to make sure everything was okay with my vehicle and reassured me that my vehicle will get fixed thank you Bill Utter Ford for the great service service department always does an excellent job when I come in there to get my car done Danny Moore Johnny are the ones are always helping me out they are great help to the business they keep this business running smoothly and stress-free my gratitude thank you Bill Utter Ford I will buy my next vehicle from y'all I'll recommend all my family and friends to come to your and get their services and buy cars from y'all. PS your Quick Lane is very excellent in service they go above and beyond making sure I get everything that I needed on my vehicle I will recommend all my friends and family get their oil change at Bill Utter Ford your greeter Mario is an excellent worker I appreciate his hard work and everything that he did for me to get everything rolling through More
by Mexcantexan94o
April 19, 2018
Quick, easy, efficient oil change The “Works” is a great way to do an oil change and check your vehicle over. Found a nail in one tire. Nice to know now rather than when stranded on The “Works” is a great way to do an oil change and check your vehicle over. Found a nail in one tire. Nice to know now rather than when stranded on the side of the road. More
by Rocky J
Employees Worked With
April 18, 2018
Great service This was one of smoothest car purchase ever. All employees were very helpful and friendly, they did what they said they were going to do. Car was spo This was one of smoothest car purchase ever. All employees were very helpful and friendly, they did what they said they were going to do. Car was spotless clean when I took delivery, I am a very happy customer. More
by Rmr334@yahoo.com
Employees Worked With
April 17, 2018
Excellent Always receive excellent service etc. This is the only dealership we have brought vehicles from for probably 50 years. Family members have brough Always receive excellent service etc. This is the only dealership we have brought vehicles from for probably 50 years. Family members have brought vehicles here also. More
by service
April 17, 2018
Love Bill Utter Ford! Denise is awesome!! We needed our accessories installed on our new truck ASAP, and she was able to get it done. We have purchased several cars from B Denise is awesome!! We needed our accessories installed on our new truck ASAP, and she was able to get it done. We have purchased several cars from Bill Utter Ford and Denise has been great every time. More
by Miles P
Employees Worked With
Denise Wolfe, Will Shropshire, Mike Lewis
April 17, 2018
Great Salesman! Will made buying our new truck a pleasant experience. Will was easy to work with and had us in our new vehicle in no time. Would definitely call Will Will made buying our new truck a pleasant experience. Will was easy to work with and had us in our new vehicle in no time. Would definitely call Will if interested in a new car again. More
by Miles P
Employees Worked With
Denise Wolfe, Will Shropshire, Mike Lewis
