Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,340 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,340 reviews
May 31, 2017
Easiest Vehicle Purchase Ever Doyle and Carl are a pleasure to do business with. I got a great deal and it was the easiest car purchae I have ever made. We will be buying all our Doyle and Carl are a pleasure to do business with. I got a great deal and it was the easiest car purchae I have ever made. We will be buying all our vehicles from them for now on. More
by Scott Kessel
May 26, 2017
Freaking OUTSTANDING!!!!! CORY- I purchased a new truck from Doyle Chaffin. Made my experience GREAT!!!!! real fast got what I wanted and was out the door! This guy is the M CORY- I purchased a new truck from Doyle Chaffin. Made my experience GREAT!!!!! real fast got what I wanted and was out the door! This guy is the MAN>>>>>>> More
by CA4000FORD
Employees Worked With
May 25, 2017
Jim Houghton was great! I would use him again! Jim. wasn't pushy. He took the time to find me the right truck at the cost I wanted. I was pleased! I would use Jim again. Jim. wasn't pushy. He took the time to find me the right truck at the cost I wanted. I was pleased! I would use Jim again. More
by BobOz
Employees Worked With
Jim Houghton
May 25, 2017
Excellent We have purchased the last two cars from Bill utter. We use Doyle Chaffin. He is Good to deal with..When we decide to purchase another we will go bac We have purchased the last two cars from Bill utter. We use Doyle Chaffin. He is Good to deal with..When we decide to purchase another we will go back And deal with Doule Thanks Doyle More
by argyle
Employees Worked With
May 25, 2017
Professional Custom ordered F350 and was able to set down and go line by line deleting and adding the items I wanted and they updated my thru the build as fords we Custom ordered F350 and was able to set down and go line by line deleting and adding the items I wanted and they updated my thru the build as fords website apparently does not work even if you have the vin number ! Way to go Bill Utter Ford and thanks I would have been lost with out my sales person Kim Payne and his answers to my questions. Thanks More
by BigTruckGuy
Employees Worked With
Bill Hesters, Kim Payne
May 21, 2017
Excellent Long ago I went to Ford on a recommendation by a friend. And I meet Doyle Chaffin. He has helped me with 3 cars now. He is professional, helpful and v Long ago I went to Ford on a recommendation by a friend. And I meet Doyle Chaffin. He has helped me with 3 cars now. He is professional, helpful and very patient. He goes as they say that extra mile. He gave me a great price. Ford is the place to go and Doyle is the one to see. Thank you Mr. Chaffin for all you do. Love my Focus. More
by Peggy
Employees Worked With
May 20, 2017
Great customer service Our company has purchased from Bill Utter Ford in the past. Have always had a good experience and Quincy Alonzo followed through on all aspects of the Our company has purchased from Bill Utter Ford in the past. Have always had a good experience and Quincy Alonzo followed through on all aspects of the sale. Would use again in any future purchases. More
by Bobg
Employees Worked With
May 18, 2017
Purchased a new Ford Escape This is the 2nd car I have purchased from Doyle Chaffin and it was a pleasure each time. Doyle is friendly, professional, helpful and patient. He too This is the 2nd car I have purchased from Doyle Chaffin and it was a pleasure each time. Doyle is friendly, professional, helpful and patient. He took the time to show me everything I needed to know about the Escape, both before and after the purchase. Eddie was timely and professional in helping me get the financing paperwork done. He had me in and out quickly. I left feeling like I had been treated very fairly with no pressure to purchase. More
by Cynthia B Tewes
May 18, 2017
PLEASANTLY SURPRISED I went to Bill Utter Ford on recommendation by a friend and had no idea what model to look at or even what they had. Doyle Chaffin helped me match a I went to Bill Utter Ford on recommendation by a friend and had no idea what model to look at or even what they had. Doyle Chaffin helped me match a car with what I wanted and gave me a great price. He beat all other manufacturers on quality and price. Thank you, Doyle. I love my new Escape. More
by ginsyc
Employees Worked With
May 18, 2017
Friendly people, Family owed with great service Family owned dealership with long time employees. Makes things fast and quick with little hassle. The service department treats you the same way. Pers Family owned dealership with long time employees. Makes things fast and quick with little hassle. The service department treats you the same way. Personal service and friendly attitude every time. More
by Swiftford
Employees Worked With
