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Bill Utter Ford

Denton, TX

4.9
4,273 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,273 reviews

December 15, 2022

Excellent service. Very polite. Thorough explanations of services and options plus prices. Quick and diligent work. More

by pcabernethy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Celis
Dec 15, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

December 15, 2022

Excellent customer service. Efficient, Effective, and provided very comfortable reception area waiting rooms. Will be returning as needed. More

by J
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Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Dec 15, 2022 -

Bill Utter Ford responded

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and business. Until next time!

December 13, 2022

Thorough explanation of each service and recommendation. Plus which should be a priority and those without urgent attention. A wonderful list with the price of each and total prices. Fantastic shuttle servi More

by pcabernethy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
N. Parker Technician , Alex Celis
Dec 13, 2022 -

Bill Utter Ford responded

We are delighted to hear that your service visit to Bill Utter Ford went seamlessly! Thank you for the great review, and we hope to see you again next time!

December 09, 2022

The service was excellent. My service advisor was excellent and very helpful I getting my car in and out. More

by cindy1313
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Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Dec 09, 2022 -

Bill Utter Ford responded

Thank you for taking a moment of time to recommend Bill Utter Ford. We're always happy to see you and your vehicle!

December 07, 2022

Kind staff, clean lounge prompt service. I have two Fords one I here and now I'm doing all me service here. More

by Grizz
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Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Bill Utter Ford responded

We are pleased to hear about your positive experience with our team here at Bill Utter Ford! We hope to see you in the future!

December 06, 2022

This is the place I go for my cars needs. There always so polite, and take of it quick More

by JUANITAMORALES759
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Bill Utter Ford responded

Thank you for the great review of Bill Utter Ford! We look forward to assisting you again in the future!

Dec 07, 2022 -

JUANITAMORALES759 responded

Cameron did a great job in taking care of my tire. And thankyou for the multi inspection for my vehicle. Really do appreciate it

December 04, 2022

We always take ours cars for service at Bill Utter everyone is very attentive , Cameron is very friendly and attentive More

by Gloria
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Recommend Dealer
Yes
Employees Worked With
Cameron
Dec 05, 2022 -

Bill Utter Ford responded

Gloria, thank you for the great review! We are so glad to hear that Cameron delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

November 30, 2022

I would recommend Bill Utter Ford collision center to anyone who is in need of a collision repair. Excellent service and the staff is amazing. More

by pauld
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Recommend Dealer
Yes
Employees Worked With
Miff Center, Bob Lynn
Nov 30, 2022 -

Bill Utter Ford responded

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and confidence in our team!

November 29, 2022

Customer focused and go above and beyond to help out. Very pleased with the body shop and service department. More

by TS19
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lynn
Nov 29, 2022 -

Bill Utter Ford responded

Thank you for the great review. We're glad to hear that you found our team customer focused and willing to assist. Have a nice day!

November 26, 2022

Cameron Smith, Jared, Christina, Elodia represented Bill Utter Ford with great customer service 💯 % Thank you More

by Ford Fusion
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cameron Smith(service advisor), Jared(technician), Christina( cashier), Elodia(custodian)
Nov 28, 2022 -

Bill Utter Ford responded

Thank you for the great review! we are thrilled to hear that you had a successful experience working with Cameron, Jared, Christine, and Elodia. Drive safely, and we hope to see you back again at Bill Utter Ford!

Nov 29, 2022 -

Ford Fusion responded

My gratitude and appreciation to Cameron(service advisor), Jared(technician), Christina(cashier), and Elodia(custodian). Each person represented Bill Utter Ford with such thoughtfulness and class. All were polite, friendly, and caring. My appreciation for their great customer service. Thank you so much.

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