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Bill Utter Ford

Denton, TX

4.9
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,271 reviews

June 28, 2022

❤️❤️❤️this Dealership. Professional & Friendly & very Clean inside & out! Tv & Refreshments available. Always wash vehicle with every service! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jun 29, 2022 -

Bill Utter Ford responded

Debbie, thank you for stopping by to share your thoughtful feedback! We are happy to have you as a Bill Utter Ford customer and we look forward to welcoming you back for your future service needs. Drive safely!

June 28, 2022

I’ve always had a good experience with Bill Utter Ford. The sales team, as well as the service team, has always treated me well! More

by belvaparham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Jun 29, 2022 -

Bill Utter Ford responded

We really appreciate your continued business and your confidence in our team! Thank you for trusting Bill Utter Ford with your vehicle, we look forward to seeing you next time.

June 25, 2022

My service advisor went above and beyond to ensure my satisfaction today, worked with me on price which was greatly appreciated! More

by jaykaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Bill Utter Ford responded

We are delighted that our team went the extra mile to make you a happy customer! Thank you for coming to Bill Utter Ford and for sharing your positive feedback. Drive safely until we see you again!

June 25, 2022

Danny Morris worked with me. He was very helpful and courteous. Also, my vehicle needed the motor replaced. They had it done in 3 days which was extremely fast considering the am More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Bill Utter Ford responded

Chris, thank you for the great review! We are so glad to hear that you had a successful service experience working with Danny and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 22, 2022

Eddie Church gives great customer service 100% of the time. He also offered me free Fried Chicken while I waited, thanks Eddie More

by Phil T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Bill Utter Ford responded

Phil–Thank you for letting us know that Eddie made your service experience 5-stars! Come back to Bill Utter Ford anytime.

June 21, 2022

Ralph Jean-Loui handled my service and was very friendly and helpful! This was my first time getting service there, so he showed me where where the waiting room was and was just extremely nice! The service More

by dcdd93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui
Jun 21, 2022 -

Bill Utter Ford responded

We love exceeding our customers' expectations! Thank you for the wonderful review and for trusting Bill Utter Ford with your business - we hope to see you back for any future service needs! Drive safely!

June 21, 2022

They have excellent service advisors they are very professional, kind and gave us follow up from the car and was so quickly to understand our needs. I love Bill Utter Ford! Thank you! More

by Patricia Partin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Bill Utter Ford responded

Thank you for the great review, Patricia! We are happy to hear that our team always takes top-notch care of you and your vehicle. Drive safely until we see you again at Bill Utter Ford!

June 20, 2022

Rick Farmer is great, got me in and out for recall work much faster than I expected. More

by zath67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Farmer
Jun 20, 2022 -

Bill Utter Ford responded

Thanks for your review! We're delighted Rick provided fast and efficient recall service. We hope to work with you again at Bill Utter Ford!

June 18, 2022

Great customer service! The staff provided updates on my car and got me in and out quickly, which I appreciated. More

by marshacorrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Bill Utter Ford responded

Marsha, thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 17, 2022

No complaints with the Service Department at Bill Utter Ford. Danny Morris has always taken excellent care of me. More

by lrp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Bill Utter Ford responded

We're glad Danny and the Bill Utter Ford service team always take great care of you! Thank you for your business and for trusting us with your vehicle's care. Till next time!

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