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Bill Utter Ford

Denton, TX

4.9
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,271 reviews

June 06, 2022

Great service center Veey clean and efficient. They do quality work and have good communication with owner More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 06, 2022 -

Bill Utter Ford responded

Bruce, thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Bill Utter Ford!

June 06, 2022

Alex Celis is probably the best advisor I have ever worked with. That includes all brands we have owned! The entire team from the porter who greeted me to the cashiers desk all made it a great experi More

by christo0806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jun 07, 2022 -

Bill Utter Ford responded

Christo, thank you for the great review! We are so glad to hear that Alex delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 05, 2022

Great service…even provided a shuttle to home and back. Did an overall check on vehicle. More

by alcrtom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui
Jun 06, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 03, 2022

Great team of technicians and service coordinators. Danny has always done a great job for me and my family. More

by Cutter2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Bill Utter Ford responded

We really appreciate your confidence in Danny and the team! Thank you for choosing Bill Utter Ford and for sharing your kind feedback. We look forward to the next opportunity to assist you!

June 02, 2022

Very happy with the service Colton is always helpful easy in easy out and on time More

by chgood3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Jun 02, 2022 -

Bill Utter Ford responded

Thanks for the review! We're glad that Colton always takes excellent care of you here at Bill Utter Ford!

June 01, 2022

They were excellent nice professional excellent excellent excellent excellent excellent excellent A + A+ thank you very much More

by garciarichg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Safe travels, and we hope to see you back!

June 01, 2022

Excellent service provided by Eddie again always satisfied customer without issues the way service is meant to be More

by Rburkedfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Eddie and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

May 31, 2022

Usual oil change, handled in a quick efficient manor. Small issue with a charge I noticed on my billing, but with a phone call refunded charge. More

by Gnibex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
May 31, 2022 -

Bill Utter Ford responded

We're happy to hear that your visit went smoothly and that the Bill Utter Ford team was able to assist you with your refund. Thanks for the shoutout and we look forward to seeing you again next time!

May 26, 2022

It took longer than I wanted to figure out the problem but, Tony stayed on top of the problem and I’m completely happy with the end result More

by Bronco Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
May 26, 2022 -

Bill Utter Ford responded

Your patience during your recent visit with Bill Utter Ford is greatly appreciated. We will certainly let Tony know that his commitment to great service stood out to you. Thank you very much for choosing Bill Utter Ford. If there is anything else we can do for you, please let us know!

May 26, 2022

I always prefer to use Bill Utter Ford for oil changes and PMs. Prior to the pandemic it was very convenient, quick and comfortable in the waiting area. Also, I trust Bill Utter Ford to do a top notch p More

by Joel Moke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Bill Utter Ford responded

Our team is always happy to help you out, Joel! It is great to see that we were able to save the day. Thank you so much for your continued support of Bill Utter Ford and we will see you next time!

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