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Bill Utter Ford

Denton, TX

4.9
4,284 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,284 reviews

June 20, 2022

Rick Farmer is great, got me in and out for recall work much faster than I expected. More

by zath67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Farmer
Jun 20, 2022 -

Bill Utter Ford responded

Thanks for your review! We're delighted Rick provided fast and efficient recall service. We hope to work with you again at Bill Utter Ford!

June 18, 2022

Great customer service! The staff provided updates on my car and got me in and out quickly, which I appreciated. More

by marshacorrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Bill Utter Ford responded

Marsha, thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 17, 2022

No complaints with the Service Department at Bill Utter Ford. Danny Morris has always taken excellent care of me. More

by lrp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Bill Utter Ford responded

We're glad Danny and the Bill Utter Ford service team always take great care of you! Thank you for your business and for trusting us with your vehicle's care. Till next time!

June 17, 2022

Very kind service staff! ! Will return for future work! Always a pleasure to work with More

by Bouleyangela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Jun 17, 2022 -

Bill Utter Ford responded

We are thrilled to have earned your continued business and your great review! Thank you from all of us at Bill Utter Ford and safe travels until we see you again.

June 17, 2022

I had such a great experience at Bill Utter Ford service. Greg hall is great. More

by tmarbut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Bill Utter Ford responded

We are thrilled that you had a great experience with us here at Bill Utter Ford. We will pass your kind words along to Greg and our team!

June 16, 2022

No comments x xxx x xx x xx x x x x x x x c More

by Rdoldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis, Tony King
Jun 16, 2022 -

Bill Utter Ford responded

Thank you for sharing a five-star rating! We hope to have the opportunity to work with you again at Bill Utter Ford. Drive safely!

June 14, 2022

I was in and out quickly. Very polite and took care of everything I wanted. More

by Akmsales@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 14, 2022 -

Bill Utter Ford responded

We're glad your visit was quick and satisfying! Thank you for the five-star review and for doing business here at Bill Utter Ford!

June 14, 2022

Danny in the service dept took care of routine maintenance as well as letting me know about upcoming maintenance to take care on next visit. Great communication and planning. More

by Rssegars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that Danny delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 12, 2022

Eddie did amazing and took very good care of us as always and make bringing my car in for service very easy ! More

by pardon_cohos0o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

pardon_cohos0o responded

Eddie did amazing and took very good care of us as always and make bringing my car in for service very easy !

Jun 13, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that Eddie delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

June 10, 2022

Alex Celis handled our service extremely well. Communicated all that was being done, estimate, etc. Thanks, More

by jadamson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jun 10, 2022 -

Bill Utter Ford responded

We are happy to read this great review of Alex and the team! Thank you for trusting Bill Utter Ford with your business and for stopping by to share your experience. Drive safely until we see you again!

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