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Bill Utter Ford

Denton, TX

4.9
4,284 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,284 reviews

May 31, 2022

Usual oil change, handled in a quick efficient manor. Small issue with a charge I noticed on my billing, but with a phone call refunded charge. More

by Gnibex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
May 31, 2022 -

Bill Utter Ford responded

We're happy to hear that your visit went smoothly and that the Bill Utter Ford team was able to assist you with your refund. Thanks for the shoutout and we look forward to seeing you again next time!

May 26, 2022

It took longer than I wanted to figure out the problem but, Tony stayed on top of the problem and I’m completely happy with the end result More

by Bronco Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
May 26, 2022 -

Bill Utter Ford responded

Your patience during your recent visit with Bill Utter Ford is greatly appreciated. We will certainly let Tony know that his commitment to great service stood out to you. Thank you very much for choosing Bill Utter Ford. If there is anything else we can do for you, please let us know!

May 26, 2022

I always prefer to use Bill Utter Ford for oil changes and PMs. Prior to the pandemic it was very convenient, quick and comfortable in the waiting area. Also, I trust Bill Utter Ford to do a top notch p More

by Joel Moke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Bill Utter Ford responded

Our team is always happy to help you out, Joel! It is great to see that we were able to save the day. Thank you so much for your continued support of Bill Utter Ford and we will see you next time!

May 23, 2022

Got me in and out quickly. Danny was great to deal with as usual. Recommend! More

by Rod.proctor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Bill Utter Ford responded

Thank you for the review. We're glad that Danny was nice to work with here at Bill Utter Ford!

May 23, 2022

They have a great sales team (Joseph Bonnette is our go to guy), don’t try to upsale you on a vehicle or warranty, financing was really easy, and were all super friendly and personable. More

by LauriDarlin
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jospeh Bonnette
May 23, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that Joseph delivered such a successful purchase experience. Drive safely in your new vehicle, and we will be sure to pass on the kind words! - The Bill Utter Ford team

May 21, 2022

Great service experience! My truck was fixed correctly the first time and within the time estimate provided. The issue was not simple to diagnose as I had taken it to other More

by Keith Gramling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Bill Utter Ford responded

Keith, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

May 19, 2022

My experience with the parts department and Colten in the service department could not have been any better! Thank you! More

by Bob Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Bill Utter Ford responded

Bob - thank you for the review! We appreciate the kind words about Colten and the team! See you again next time.

May 19, 2022

Mike Richardson and service advisor Alex Celis did an outstanding job for me!! Great service with a friendly atmosphere. My vehicle was ready on time. Couldn’t ask for more. Great job guys!! More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
May 19, 2022 -

Bill Utter Ford responded

Thank you for the review. We are glad to hear that Mike and Alex were both wonderful to work with! See you again next time here at Bill Utter Ford!

May 19, 2022

Everyone was helpful and polite. So opposite the experience I've had at Stanley Ford in Pilot Point. Thank you for being courteous and going out of your way to work with me because o More

by Jilldannybaxter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Bill Utter Ford responded

Helpful and polite is how we strive to be, Jill! Thank you for the lovely review and for trusting the team at Bill Utter Ford with your business - we'll be here if you ever need us again! Safe travels!

May 18, 2022

Alex is courteous, helpful , and up front. Service was timely even tough they didn’t have part on site. More

by Bjnellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
May 18, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Alex and the Bill Utter Ford team. Drive safely, and we hope to see you back!

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