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Bill Utter Ford

Denton, TX

4.9
4,273 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,273 reviews

March 19, 2022

Service is excellent! The Service Team are always professional and do great work! I trust them with my car. They have excellent coffee too for while you wait. More

by camphor-simmers-0y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui and C Serna, Christina Flook
Mar 20, 2022 -

Bill Utter Ford responded

It's fantastic to hear we've earned your trust at Bill Utter Ford! We're honored to be your chosen service team, and we look forward to our next opportunity to go the extra mile for you and your vehicle!

March 18, 2022

I brought my car in for a recall notice. Tony was very helpful in getting everything taken care of. More

by rkdurden25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Mar 18, 2022 -

Bill Utter Ford responded

We are so glad that Tony helped your recall repair process go smoothly. Thank you from all of us at Bill Utter Ford!

March 18, 2022

my first time there and i has a great experience with my service advisor, time of work completed, and quality of work! i will definitely be back! More

by pat66moto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Selvey
Mar 18, 2022 -

Bill Utter Ford responded

Thank you for the great review, Pat! We are thrilled to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

March 16, 2022

The service attendant was friendly and positive. He took time to explain each item. As always the service was great. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Mar 16, 2022 -

Bill Utter Ford responded

It's wonderful the Bill Utter Ford service team took time to ensure that you were well informed during your recent service visit. Thank you for the shoutout!

March 14, 2022

Went Bill Utter Ford for service on my Ford Edge at the recommendation of several friends. Most likely one of the busiest times, Monday morning, when they open without an appointment. I was welcomed and More

by dmm0412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Moreno, Tony King
Mar 14, 2022 -

Bill Utter Ford responded

We are so glad to hear that the Bill Utter Ford service team exceeded your five-star expectations and quickly addressed the issue with your vehicle! Thank you for taking the time to leave us a review and share your support for our hard work. Drive safe, and we'll see you back next time!

March 14, 2022

The service was great since booking the appt… Tony helped me in the work to be done in my camper.. even he found for me a complete driver side mirror that match the other… the camper drives really good … I j More

by ropchoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Mar 14, 2022 -

Bill Utter Ford responded

We are glad to hear that Tony helped with the repairs for your camper and that it's driving smoothly. Thank you so much for trusting Bill Utter Ford with your business! We wish you safe and happy travels.

March 12, 2022

I’m a faithful customer, Colton at vehicle service check in provided, excellent service, keeping me updated on my service. Bill Utter Ford is My Ford Dealer! More

by Jerry and Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Mar 13, 2022 -

Bill Utter Ford responded

Jerry and Joyce, we feel so fortunate to have such loyal guests like you at Bill Utter Ford! We'll be sure to share your kind review with Colton so he can see how much his efficiency has improved your visits. Many thanks for supporting us with a review, and we look forward to your next stop by!

March 11, 2022

Went in for a Works service. Was told about one hour wait time and was done before that. More

by Forddriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Mar 11, 2022 -

Bill Utter Ford responded

Thank you for trusting the Bill Utter Ford team to deliver on our commitment to timely service!

March 10, 2022

Our service advisor, Colton Spanish provided us with excellent customer service. He a real asset to your team. More

by Pzilinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Mar 10, 2022 -

Bill Utter Ford responded

We are delighted to read your glowing review of Colton! Thank you for choosing Bill Utter Ford for your service needs, we look forward to working with you again down the road.

March 09, 2022

As always, service is great and I am always treated with respect when I bring my f150 in for service. More

by v.peeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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