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Bill Utter Ford
Denton, TX
4,276 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,276 reviews
January 28, 2022
Don in service went above and beyond for us. He was always friendly, explained in detail all the problems that were found and gave us our options. This was our first time to use BUF, and it was an easy always friendly, explained in detail all the problems that were found and gave us our options. This was our first time to use BUF, and it was an easy and pleasant experience. More
by Bisidas
Employees Worked With
Don Swift
January 28, 2022
Joseph Bonnette helped me. It was a great experience. I had an unusual situation...trading in 3 cars for one new one. With minimal effort, Joseph worked it out and got approval for the deal. I now am a h had an unusual situation...trading in 3 cars for one new one. With minimal effort, Joseph worked it out and got approval for the deal. I now am a happy owner of a 2022 F150 King Ranch. Best vehicle I have ever owned. I'm very pleased with Bill Utter. Thanks Joseph! More
by Jason H
Verified CustomerEmployees Worked With
Joseph Bonnett
January 28, 2022
I had such a great experience. Especially given the fact that I moved to this dealership and drove an additional 15 minutes to avoid bad service at another Ford dealership. They blew away my expectations! E that I moved to this dealership and drove an additional 15 minutes to avoid bad service at another Ford dealership. They blew away my expectations! Eddie I was so wonderful and helpful. I even really enjoyed the waiting lounge. It was easy to work with all the aminities. More
by kellyravestijn
Employees Worked With
January 28, 2022
Saludos, me encanta sus personal muy profesional y amables bello me encanta asistir limpio y comodo todo sus instalaciones ,me demoro 25 minutos en cambiar el aceite amables bello me encanta asistir limpio y comodo todo sus instalaciones ,me demoro 25 minutos en cambiar el aceite More
by anacamol890
Employees Worked With
January 27, 2022
Eddie Church is the best! Always does the best he can to handle my fleet. handle my fleet. More
by Digzpi8
Employees Worked With
January 27, 2022
Went in with a nail in my tire and dealer hasn’t had tire for my car for over a year. Told me sorry and good luck. Found tire an hour away and started on my way to get tire replaced. Tire went flat 5 minutes for my car for over a year. Told me sorry and good luck. Found tire an hour away and started on my way to get tire replaced. Tire went flat 5 minutes later on most dangerous highway. Stuck on side of road for hour and a half. Dealership should have never sent me on such an unsafe trip. Dealership should have put my car on rack and take off tire for me to take where I needed to take it. Fail!! More
by jody_755
Employees Worked With
Don’t remember who didn’t help me
January 26, 2022
Great experience, delivered on time, service advisor Alex Celis did an excellent job taking care of my vehicle, he has a great Customer Service attitude, five stars for him 👍, Celis did an excellent job taking care of my vehicle, he has a great Customer Service attitude, five stars for him 👍, More
by GUILLERMO_P
Employees Worked With
Alex Celis
January 26, 2022
Excellent service and communication. I was in for an oil change and asked them to do a few other little tasks while my truck was in. They knocked everything out for me with no issues. change and asked them to do a few other little tasks while my truck was in. They knocked everything out for me with no issues. More
by davidmcbee2
Employees Worked With
