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Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,272 reviews
January 02, 2022
Danny Morris and the service department always offer excellent customer service. I’m on my 3rd Expedition purchased from Bill Utter Ford and I wouldn’t trust anyone else to keep me on the road. excellent customer service. I’m on my 3rd Expedition purchased from Bill Utter Ford and I wouldn’t trust anyone else to keep me on the road. More
by cschleinat
Employees Worked With
January 01, 2022
Tony got me checked in promptly and had my car serviced in one hour. He even replaced the windshield wiper blades when he noticed they were streaking. in one hour. He even replaced the windshield wiper blades when he noticed they were streaking. More
by DECJME
Employees Worked With
Tony King
December 31, 2021
Very informative paperwork regarding my vehicles’ condition (2016 F150). Brought my truck in for oil, pads, and a brake flush, but walked away with that plus coolant flush, filter, tire rotation, condition (2016 F150). Brought my truck in for oil, pads, and a brake flush, but walked away with that plus coolant flush, filter, tire rotation, and info regarding future service needed for injectors. More
by Sean
Verified CustomerEmployees Worked With
Karina Rubio
December 31, 2021
They didn’t complete the service and broke a part on my vehicle that I found the next day. The service advisor the acted like he didn’t care. Never take a vehicle there. They can’t change the oil without c vehicle that I found the next day. The service advisor the acted like he didn’t care. Never take a vehicle there. They can’t change the oil without causing a problem. More
by ault08
Employees Worked With
Alex Celis
December 31, 2021
My overall experience has been wonderful cannot believe how we were treated in the service department and in the sales how we were treated in the service department and in the sales More
by donicajimmoore
December 31, 2021
Tony King and the entire service department were very professional and Tony kept me apprised of the progress made on my car. We have had nothing but professional service from Bill Utter Ford. professional and Tony kept me apprised of the progress made on my car. We have had nothing but professional service from Bill Utter Ford. More
by CSEEDEN
Employees Worked With
Tony King
