Bill Utter Ford

Fantastic Customer Service We had the pleasure of working with Toronto Spike when we were looking for a car for our daughter. We have bought several cars thru Toronto in the pa We had the pleasure of working with Toronto Spike when we were looking for a car for our daughter. We have bought several cars thru Toronto in the past from Bill Utter Ford and this time was no different than our prior experiences -- in a word "Fantastic". Toronto worked hard to find the right vehicle for her and worked hard to make the deal work for us. Can't say enough good things about him. Once we had the deal done, Toronto made a great surprise for our daughter by putting a bow on the car and having it ready for her when we arrived to pick it up. More

Excellent They take care of the customer - LEE and Doyle are great- the rest of your team is great. Your phone system is terrible - calling before showroom is They take care of the customer - LEE and Doyle are great- the rest of your team is great. Your phone system is terrible - calling before showroom is open has a great voice mail but no connectivity to the service department and Saturday it seems that the phone is not answered at times - 3 try's to get someone in service to pick up - the cashier did not pick up either. Potty Break? This I is a process issue - please fix it. Great people with poor tools and it makes your great people look bad. They work hard to make everyone look good and it shows. Thank you, Charles Nuber 214-2284-7136 More

Easiest deal I've ever done! I walked in with a budget and what kind of used vehicle I wanted. The salesman gave me my options. I wasn't rushed or forced. I actually found the SUV I walked in with a budget and what kind of used vehicle I wanted. The salesman gave me my options. I wasn't rushed or forced. I actually found the SUV that worked for me. They had my car ready that day. The finance department was friendly and fast! This was the best and easiest experience that i have ever had purchasing a vehicle. Will definitely be going back for my next car. Highly recommended to everyone! More

Freedom for Second Amendment rights I am a LTC Holder! It was very important to me to work with the dealership that did not try to take my rights to carry my weapon on the premises ! I am a LTC Holder! It was very important to me to work with the dealership that did not try to take my rights to carry my weapon on the premises ! When a dealership post A 3006 or a 3007 sign that dealership is trying to take my right away that the state of Texas is granted me ! Bill utter ford is an awesome dealership and the people there are great ! I live in Rockwall and I will always buy my fords vehicle there! Thanks again Steve for the pink bow for my daughters new mustang! She is off to Baylor to become a lawyer More

Fantastic Advisor service Lee Trunick and the support staff get the job done and always ready to assist you in any questions you might have for service being done. Lee Trunick and the support staff get the job done and always ready to assist you in any questions you might have for service being done. More

Amazing experience My husband and I had a wonderful experience purchasing our first Ford from Steve Davidson with Bill Utter Ford! We had our 10 month old son with us th My husband and I had a wonderful experience purchasing our first Ford from Steve Davidson with Bill Utter Ford! We had our 10 month old son with us through the whole process and everyone could not of been more family friendly especially Steve! We had a wonderful experience and glad we were able to purchase from Bill Utter Ford. More

Great! Everything was great! Very happy. Wonderful customer service! Love our new car and was such a speedy process! Would definitely go back if we are searc Everything was great! Very happy. Wonderful customer service! Love our new car and was such a speedy process! Would definitely go back if we are searching for another vehicle. More

Diligent and flexible Came in on a Saturday afternoon, they made time for any questions or test drives I wanted. They let me take it to my mechanic to get it looked over wh Came in on a Saturday afternoon, they made time for any questions or test drives I wanted. They let me take it to my mechanic to get it looked over which was helpful, the sales and service weren't pushy. They were very helpful and met my needs for the car. "Easy Steve" Davidson did an overall great job! Happy to be driving a Ford More

Best Deal of my Life I came in as a first-time car buyer with no credit and a bad taste in my mouth from the last car dealership I visited. Toronto Spikes immediately cam I came in as a first-time car buyer with no credit and a bad taste in my mouth from the last car dealership I visited. Toronto Spikes immediately came to greet my brother and I and worked with us very well on trying to meet my needs. I gave him my budget and payment range, and he worked with it. He somehow managed a deal that cut several thousand dollars off the listed price for a nearly new car in incredible shape and put it very comfortably within my budget. The finance department at Bill Utter was also extremely helpful and friendly. While we were working out the paperwork, the service department went to have the already immaculately clean vehicle serviced and cleaned again. No one at the dealership pressured me into buying something I couldn't afford or made me feel obligated to do something I didn't want, and they worked out a great deal for me. I can't recommend them highly enough. More

Maintenance service Lee has been very helpful. Having a daughter in college 500 miles away in a used car is worrisome. Knowing that I can call Lee anytime, he will take c Lee has been very helpful. Having a daughter in college 500 miles away in a used car is worrisome. Knowing that I can call Lee anytime, he will take care of any problems. More