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Bill Utter Ford
Denton, TX
4,307 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 2,723 service reviews
September 19, 2025
This service department has terrible customer service! You pay thousands for a extended warranty and then when you report an issue with your vehicle they tell you leave it with us 2-4 days but they cant g You pay thousands for a extended warranty and then when you report an issue with your vehicle they tell you leave it with us 2-4 days but they cant give you a loaner because there is a waiting list. Therefore uber or rent a car during this time while they determine what's wrong with your piece of junk F150. I have reported this noise every time I take it in for general maintenance which i also paid extra for when I bought (2) 70,000 dollar trucks from them 2 years ago. In summary don't buy a ford because they are junk and the service department treats you like a second class citizen More
by Kevin Brown
Employees Worked With
June 04, 2025
Omar provided excellent and professional service to repair the issue with my truck. Omar kept me informed via text messages and a phone call. I highly recommend this dealership for their services. repair the issue with my truck. Omar kept me informed via text messages and a phone call. I highly recommend this dealership for their services. More
by Jimmiejoe
Employees Worked With
Omar Romero
May 15, 2025
I have taken two different vehicles to Bill Utter Ford over the past eight years and have always been satisfied with both the product cars and the service I Will definitely be back over the past eight years and have always been satisfied with both the product cars and the service I Will definitely be back More
by Danbomsteve
Employees Worked With
February 06, 2025
Monty went above and beyond! Communicated in a timely manner, very informative, and truck looks great. Communicated in a timely manner, very informative, and truck looks great. More
by Middleman
Employees Worked With
February 04, 2025
Simple oil change - service was great. Will recommend Bill Utter Ford to friends and family… Will recommend Bill Utter Ford to friends and family… More
by denver1150
February 01, 2025
Advisor Danny was super helpful. Was I. And out in a reasonable amount of time for a weekend Was I. And out in a reasonable amount of time for a weekend More
by SandboxFriend
Employees Worked With
January 31, 2025
Excellent services. The staff was helpful and the service complete, efficient and reasonable priced. Thanks The staff was helpful and the service complete, efficient and reasonable priced. Thanks More
by Snewton1957
Employees Worked With
January 28, 2025
Amazing customer service on my vehicle as always and will be coming back very soon! be coming back very soon! More
by Prestonfields2002
Employees Worked With
Other Employees :
Megan Meredith, Omar Romero
January 24, 2025
Friendly knowledgeable staff working together to assist me in finding out what is wrong with my truck me in finding out what is wrong with my truck More
by Ron
Employees Worked With
