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Bill Utter Ford - Service Center

Denton, TX

4.9
2,560 Reviews
Call Service Center (800) 611-4415

2,561 Reviews of Bill Utter Ford - Service Center

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May 15, 2024

Service advisor and staff gave me courteous and efficient service. All work done sooner than promised! More

by darhays48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

Everything fixed well and on time Omer kept me well informed and on time. Great job More

by Wpschroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Bill Utter Ford responded

Thanks for choosing Bill Utter Ford. We're glad your service went smoothly - Omer and our team look forward to seeing you down the road!

Helpful
May 14, 2024

Great work and service department Joey was my service advisor and did a great job More

by Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Bill Utter Ford responded

Chandler, we're delighted to know your service experience with Joey was a positive one! Thanks for choosing Bill Utter Ford.

Helpful
May 14, 2024

Really good job and good people pretty quick on doing the job and cleaned my truck More

by Gwbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Bill Utter Ford responded

We really appreciate you taking the time to leave Bill Utter Ford this awesome review, thank you!

Helpful
May 11, 2024

Danny Morris and the Service team are outstanding. Quick and efficient. They kept me in the loop. More

by daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Bill Utter Ford responded

Daisy, we are glad to hear that Danny provided excellent service. Thanks for choosing Bill Utter Ford!

Helpful
May 10, 2024

Bill Utter Ford and Eddie C. our service adviser of choice always takes great care of our cars. We have been happy with every service visit being done right the first time, and e More

by Jbodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Bill Utter Ford responded

We're delighted to know that Eddie and our team at Bill Utter Ford have been able to keep your cars running like new! Thank you for trusting us with their care, we appreciate the positive feedback.

Helpful
May 08, 2024

Stopped in real quick to get a tire fixed due to a nail from roofers working in my neighborhood. OMAR (my service rep) was right on top of it and got me fixed and back out quick! More

by Smw1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Bill Utter Ford responded

We're glad to know that Omar and our team at Bill Utter Ford were able to assist you promptly with your tire issue. Thanks for the positive review, we appreciate it!

Helpful
May 08, 2024

Excellent service in all departments. Would recommend to everyone. Servicing my car for many years now. More

by MKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Bill Utter Ford responded

We're delighted to know you've had consistently excellent service with us at Bill Utter Ford! Thanks for your recommendation and continued support. Safe travels until we see you next time!

Helpful
May 04, 2024

As usual , Greg Hall and Bill Utter Ford were able to fix my problem in a very short time. I have been a customer for 19.5 years. More

by Joe Merritt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Bill Utter Ford responded

Joe, it's great to know that Greg and the team at Bill Utter Ford were able to help you out quickly. We appreciate your loyalty over these past 19 years!

Helpful
May 03, 2024

Excellent service while my vehicle was in service I had a great experience my advisor Jakob was very attentive excellent communication I highly recommend Bill Utter Ford! More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Bill Utter Ford responded

Marcus, we're delighted to know that Jakob and our team at Bill Utter Ford provided you with excellent service. Thanks for recommending us!

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