Bill Utter Ford - Service Center

Bob Lynn was fantastic to work with and the estimate matched the final cost. In addition, my car was completed sooner than the original timeline and the quality of work made it look like the collision matched the final cost. In addition, my car was completed sooner than the original timeline and the quality of work made it look like the collision never happened. More

Great service friendly staff will come back !Why 25 Great service friendly staff will come back ! Why 25 words this is way I Usually don’t write reviews because you can’t take a simple yes it was a gre Great service friendly staff will come back ! Why 25 words this is way I Usually don’t write reviews because you can’t take a simple yes it was a great experience I have to explain myself I really don’t like explain myself. The letters a good dealership at this process is not correct More

Don Swift always provides great customer service and I know when I bring my SUV in that he will make sure everything is taken care of before I get it back. No surprises. know when I bring my SUV in that he will make sure everything is taken care of before I get it back. No surprises. More

I bought this truck new in 2019 and have always brought it back for service. I have always been very happy with the work and most of all the people who work hard to make my experience better. Thank you M it back for service. I have always been very happy with the work and most of all the people who work hard to make my experience better. Thank you My Utter . More

First rate facilities. Had some warranty work done. Completed quickly. Only miss was that greasy hand marks were left on steering wheel center and my headliner. Simple error and simple fix that. Go Completed quickly. Only miss was that greasy hand marks were left on steering wheel center and my headliner. Simple error and simple fix that. Good place to do business with. More

Completed the installation quickly and efficiently. Tony was great to work with. For a 2014 Explorer, I suspected that getting the parts might be a problem ... nope! was great to work with. For a 2014 Explorer, I suspected that getting the parts might be a problem ... nope! More

The service advisor, Alex, was professional and courteous. He also helped me with reviewing the details of my service contracts, warranty coverage, etc which another dealer did not do. I will be re courteous. He also helped me with reviewing the details of my service contracts, warranty coverage, etc which another dealer did not do. I will be returning to this service department again. More

Always a great and pleasant experience. I've been coming here for sometime now and always been treated with respect. My questions get answered a d services are never forced on me. here for sometime now and always been treated with respect. My questions get answered a d services are never forced on me. More

Complete con artists. Went to them for an oil change and got a call that I needed to pay $175 extraction fee to remove locking lug nuts because they "might" break. Would not rotate my tires without paying got a call that I needed to pay $175 extraction fee to remove locking lug nuts because they "might" break. Would not rotate my tires without paying this fee. Removed them at home with no problem in 5 minutes. Lost my trust completely! Beware!!! More

The service here have greatly improved! We brought our car there 4 years ago and we were provided subpar level of service. This time, it's a 180. I appreciate especially our young man who dropped us home car there 4 years ago and we were provided subpar level of service. This time, it's a 180. I appreciate especially our young man who dropped us home and picked us. He has great future with the company. With a little business training, he will be a great business partner for the company. Thanks! More