Bill Utter Ford - Service Center

I’ve bought my vehicles from Bill Utter Ford for years as I know their service department stands behind my purchase and have referred many friends and family I know their service department stands behind my purchase and have referred many friends and family More

Service Department was top notch. Even though there was a wait, (Saturday mid morning), it was not longer than I anticipated. Everyone was very professional and polite. Area was VERY clean. a wait, (Saturday mid morning), it was not longer than I anticipated. Everyone was very professional and polite. Area was VERY clean. More

Always good service and great communication at Utter Ford Denton. They are the reason we switched our fleet from Dodge to Ford. I value them much like a business partner. Denton. They are the reason we switched our fleet from Dodge to Ford. I value them much like a business partner. More

Trust worthy and efficient. Been using Bill Utter in Dentonvfor 20 + years. Have purchased vehicles and used for service. Always great customer service and maintenance. Dentonvfor 20 + years. Have purchased vehicles and used for service. Always great customer service and maintenance. More

Poor customer service training. For example,They are Poor customer service training. For example, They are trained to make the customer go away. instead of servicing the customer! They told me that my 2 Poor customer service training. For example, They are trained to make the customer go away. instead of servicing the customer! They told me that my 2020 explorer xx is designed to leak inside the cabin! And tell me my warranty is about to expire anyways! More

I was very disappointed with this trip to Bill Utter Ford, my car was damaged when I picked it up and it took a lot longer than it should and I had to keep calling them to find out what was going on!!!! Ford, my car was damaged when I picked it up and it took a lot longer than it should and I had to keep calling them to find out what was going on!!!! More

Excellent service. Alex took great care of me and the truck. Thanks GLG I don't see a picture of Alex below. He would get 5 stars. truck. Thanks GLG I don't see a picture of Alex below. He would get 5 stars. More

Eddy is a great service person to work with and he listens very well to the customer during the Service setup. Follow ups with you during the service as well. listens very well to the customer during the Service setup. Follow ups with you during the service as well. More

Always receive a great service from Utter. Specifically Christina, Sharon and John ensured that I was treated with respect and all my questions were answered. Christina, Sharon and John ensured that I was treated with respect and all my questions were answered. More

We had two recalls on our Ford Edge and called service who then ordered our parts and within several days the work was completed. This was all done within five days which is remarkable. Thank you Bill ott who then ordered our parts and within several days the work was completed. This was all done within five days which is remarkable. Thank you Bill otter for taking care of us. More