Bill Utter Ford - Service Center

Best dealership I have ever done business with and that includes buying, service, parts, paint & body they all treat you like family. This is the best Ford or any dealership I have ever done business with includes buying, service, parts, paint & body they all treat you like family. This is the best Ford or any dealership I have ever done business with and Ford should be very proud of them! If you need a new vehicle or service they are great try them I’m glad I did. More

Quick Fix Dropped my car off on a Saturday morning with a small problem and expected to be leaving the car there until sometime the following week since it was Dropped my car off on a Saturday morning with a small problem and expected to be leaving the car there until sometime the following week since it was an unscheduled Saturday drop off for warranty work. To my surprise, I get a phone call mid afternoon that my car was ready. Very well handled, and Danny Morris was very helpful. More

The Fastlane service is awesome overall, the service counter is welcoming and easy to deal with. The waiting area is clean and relaxing. The wait time is about right for a no appointment oil change, tir counter is welcoming and easy to deal with. The waiting area is clean and relaxing. The wait time is about right for a no appointment oil change, tire rotated, and fluid check; total time about 75 mins. The only improvement I would suggest is to not leave black greasy handprints on the interior of my vehicle. You may want to think about how to manage this as it gives you a (no pun intended) black mark for the overall quality of service. More

oil change/ tire rotation I called to make an appointment and they told me to come on in. They were very efficient and friendly. They did angood job with social distancing. I called to make an appointment and they told me to come on in. They were very efficient and friendly. They did angood job with social distancing. More

very good experience Danny kept me informed. Everything was great from the greeting at arrival until checking out. Danny kept me informed as to what was needed and where we were in the process. Everything was great from the greeting at arrival until checking out. Danny kept me informed as to what was needed and where we were in the process. was very helpful in helping with decisions. Have been purchasing and having service done here for over 15 years and always a good experience. More

My experience with the service department at Bill Utter Ford was excellent as always. It is easy to get in and out . The service outstanding. Ford was excellent as always. It is easy to get in and out . The service outstanding. More

Good Folks I always get my oil changed here, it's where I got it in the first place, good folks, can be fast when they want to. I always get my oil changed here, it's where I got it in the first place, good folks, can be fast when they want to. More

Efficient and professional service This was only the second time I'd ever brought a vehicle to a dealership service department and it was just for a few recall jobs. I was impressed wit This was only the second time I'd ever brought a vehicle to a dealership service department and it was just for a few recall jobs. I was impressed with the punctuality and organization as well as the speed of service. It looked like they could have handled ten times the workload the way they were set up. More

You guys are great. I was in line before 7 and was done with my oil change in 30-40 minutes. The staff was very pleasant as always. Thanks for doing such a great job. with my oil change in 30-40 minutes. The staff was very pleasant as always. Thanks for doing such a great job. More

Great fast service Showed up for an oil change for my 2011 Shelby GT500. Service was fast and easy and was cheaper than the other places I have been to for the oil chang Showed up for an oil change for my 2011 Shelby GT500. Service was fast and easy and was cheaper than the other places I have been to for the oil change. I will be using again! More