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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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October 07, 2019

Great experience Took my Truck in for an oil change a tire rotation, everyone was really personable and professional! I will always bring vehicle here for all of my ma More

by Michael Wilburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Love
October 06, 2019

Camera repair This was a second trip to repair the back up camera system They replaced the camera. However when they attended to restore the wiring runs and panels More

by KNOLL.LARRY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Hesters
October 05, 2019

Mustang I own a 1992 Mustang GT convertible that is my “baby”. Bill Utter Ford takes good care of her when I bring her in for maintenance and yearly safety i More

by katoria9496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Cross
October 04, 2019

Resourceful Dillon Love Dillion chased down the cold air filter for the 5.8 liter. Good for him because there was "urban legend "that the cold air filter was after market. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Love
October 04, 2019

Great customer services I took my car for a recall and during service they found an issue with the clutch. Johnny helped me with the scheduling part of the process and provid More

by PEDROEMILSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
October 04, 2019

Came in for recall I came in for a recall on my 2017 truck. I had issues after I picked it up and brought it back and John was very understanding of my issue and was ext More

by brucekalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Witt
October 03, 2019

Forgot to check one thing. Everything was fine except the back door on the passenger side did not unlock. .That was the side of the car that someone backed into. It appeared it More

by LUCILAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Recall work Staff was freindly and attentive. The work was conpleted quickly. It would have been 5 stars but within a day of driving my car the engine light is on More

by jason.gehr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the employee's name I worked with.
October 02, 2019

Oil change Carey was a pleasure to work with. This is the second service for my vehicles she has helped me with. The only negative about Quick Lube service is th More

by RONALDRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Oil change and tune up Work was completed in a timely manner and shop seem well organized and efficient. Staff was friendly. Scheduling through the website was easy and conv More

by Jkirchner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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