Bill Utter Ford - Service Center

Awesome experience as always Awesome experience with Bill Utter Ford. I will never go anywhere else! Everyone is friendly and keeps you updated on progress. The work is always top Awesome experience with Bill Utter Ford. I will never go anywhere else! Everyone is friendly and keeps you updated on progress. The work is always top notch! More

great service , timely service, Greg kept me update on what needed to be repaired and when the service was completed. Outstanding time frame and reasonable price. , timely service, Greg kept me update on what needed to be repaired and when the service was completed. Outstanding time frame and reasonable price. More

Improved service Great courteous service. Just wished Quick Lube matched the quickness of free standing oil change units. But great surroundings and nice folks make up Great courteous service. Just wished Quick Lube matched the quickness of free standing oil change units. But great surroundings and nice folks make up the difference. Hats off to Greg in service and Dave and Carl in sales management More

Recall Service I received a recall notice on my wife's 2014 Ford Explorer Limited. I called the dealer as the letter had requested. Johnny in the service department I received a recall notice on my wife's 2014 Ford Explorer Limited. I called the dealer as the letter had requested. Johnny in the service department was Very ATTENTIVE to my concerns about the recall. He got me scheduled on a day and time that fit my schedule perfectly. I was able to drop the car off early that morning. Just as Johnny had promised I received a call from him that afternoon telling me the necessary repairs had been made and the Explorer was ready to be picked up. He also advised me that he checked for any other recalls and there were none that related to my year, make and model. It is nice to know that you have a service advisor that takes the time to make sure you are safe on the road and follows through on their commitment to follow up. Great job Johnny. More

Oil change. Friendly staff. Took are of me! Great service. Friendly and accommodating. They treat you like family and a nice waiting area. Comfortable with televisions, charging stations, coff Great service. Friendly and accommodating. They treat you like family and a nice waiting area. Comfortable with televisions, charging stations, coffee, and more. The Staff are very personable. More

Excellent......... The efficiency of the service administrator/writer, the quality of work performed, the cost & price, and time of work completion...… I was extremely p The efficiency of the service administrator/writer, the quality of work performed, the cost & price, and time of work completion...… I was extremely pleased with all. Excellent! More

Had a problem. Brought it in. Problem resolved. My 2016 F250 had a check coolant additive warning come on. I needed an oil change as well. I came to Bill Utter Service and once again Johnny the serv My 2016 F250 had a check coolant additive warning come on. I needed an oil change as well. I came to Bill Utter Service and once again Johnny the service advisor took good care of me. The coolant chemicals were not at peak levels causing the warning to alert me. Johnny got the F250nin fornthe oil change and they also handled the flushing of the old antifreeze with new. Back on the road in a few hours. Great service. More

Excelent Service Easy to set up my appointment, agent was diligent and courteous, work was completed on time and efficiently, courtesy transportation was arranged to p Easy to set up my appointment, agent was diligent and courteous, work was completed on time and efficiently, courtesy transportation was arranged to pick me up to retrieve my vehicle. More

Attentive, knowledgeable service I’m a mom with little kids. My service manager made the whole visit easy and made sure my car was take care of. They even found some issues and offere I’m a mom with little kids. My service manager made the whole visit easy and made sure my car was take care of. They even found some issues and offered a fair price to fix them. Thank you! More

Recall Easy to set up. Prompt and courteous service.complete check for maintenance as well. Friendly people . Courteous person when dropped off and picked up Easy to set up. Prompt and courteous service.complete check for maintenance as well. Friendly people . Courteous person when dropped off and picked up.on car was ready on time. More