Bill Utter Ford - Service Center

Slow Diagnostic Took a long time to find a bad wheel bearing. Ended up paying for a rental car for three days. Communication was a little slow. Took a long time to find a bad wheel bearing. Ended up paying for a rental car for three days. Communication was a little slow. More

Rough start but all worked out Brought in my f150 for preventive maintenance service plugs,coils,wires,filters and things of that nature. That evening my wife went to pick up the tr Brought in my f150 for preventive maintenance service plugs,coils,wires,filters and things of that nature. That evening my wife went to pick up the truck it ran rough and the engine light was on. more than a little upset I went back to the dealer the next day,luckily it must have been something not too serious, they got it fixed in a few hours. More

Body Shop Repair from 2 -18 wheeler collision Debbie Sprabeary took my initial call after the wreck. She helped me coordinate bringing in my truck, getting into a rental truck and her thoughtfuln Debbie Sprabeary took my initial call after the wreck. She helped me coordinate bringing in my truck, getting into a rental truck and her thoughtfulness and caring attitude were exuded throughout the entire experience, start to finish. Jeffrey Rigsby was in charge of my repairs which lasted over 1 month. Jeffrey continuously kept me updated with repair progress, insurance status etc, throughout the entire process. His attention to detail on delivering me a perfect product was impressive. More

Oil change So slow very slow really slow. Could be the slowest i’ve Ever seen. Only a oil change. Really slow. Did you ump the oil from the ground. Did I mentio So slow very slow really slow. Could be the slowest i’ve Ever seen. Only a oil change. Really slow. Did you ump the oil from the ground. Did I mention you guys are slow More

Excellent service, job done on time It is always very pleasant to deal with Danny Morris. He is very knowledgeable and keeps his promise. He always give me good advice so my car stays in It is always very pleasant to deal with Danny Morris. He is very knowledgeable and keeps his promise. He always give me good advice so my car stays in good shape. The service director Randy Owen and manager John Witt will always great me ask if I need anything to make me be comfortable as waiting for my car. Very well job done! I am giving them 10 stars ?? ?????????????????? More

Service on Ford Truck Great Customer Service they went above and beyond to service my Husband Truck. Danny is a very pleasant service advisor I highly recommend them for yo Great Customer Service they went above and beyond to service my Husband Truck. Danny is a very pleasant service advisor I highly recommend them for your services! More

Excellent Courteouan Professional Services highly satisfied Danny Morris is my service representative he's always courteous listens to my service request and give me cost estimates and estimated time of complet Danny Morris is my service representative he's always courteous listens to my service request and give me cost estimates and estimated time of completion he keep me informed doing the service repair and promptly contact me when the job is completed. I am satisfied with the services I received and the responses I get from Danny. God bless. More

Great Service Great service, knowledgably and polite service department personnel. Our F-150 was in for 100K service. The service manager checked the previous main Great service, knowledgably and polite service department personnel. Our F-150 was in for 100K service. The service manager checked the previous maintenance records and determined that some items were recently performed, saving a little cost. Our Focus was in for its yearly maintenance check, every thing was checked filled, etc, giving me peace of mind when my wife is driving the car. Bill Utter Ford the only service department that we used to maintain our vehicles.. More

Exceptional service Had a transmission issue with a recently purchased F150. Even though the truck was not purchased there, I was treated like a VIP. In and out quickly, Had a transmission issue with a recently purchased F150. Even though the truck was not purchased there, I was treated like a VIP. In and out quickly, and estimated cost was right on. More

Utter always great Excellent service department, friendly, knowledgeable staff. They do the job right. Bill Utter is the only place I trust with service to my Ford T Excellent service department, friendly, knowledgeable staff. They do the job right. Bill Utter is the only place I trust with service to my Ford Tex Meyer More