Bill Utter Ford - Service Center

Oil Change - October/2018 I took my Ford F1 50 in to have the oil changed last Friday. The service technician suggested that I do a coolant flush which I also authorized. On S I took my Ford F1 50 in to have the oil changed last Friday. The service technician suggested that I do a coolant flush which I also authorized. On Sunday having driven probably less than 100 miles, and indicator came on my truck stating that I needed to have an oil change I suspect the technician forgot to reset the oil mechanism. I also sent a text message to the service department, but have not received a reply. More

Great service staff!! I was told that it could take two hours for what my vehicle was in for and the amount of vehicles that were checked in ahead of mine. It was finished I was told that it could take two hours for what my vehicle was in for and the amount of vehicles that were checked in ahead of mine. It was finished in just over an hour. Completely satisfied that the staff was considerate of my time. Thank you service department!!! More

Erin was amazing! When I learned Johnny was no longer with Bill Utter Ford, I was concerned. Johnny always held my best interest at heart. My experience with Erin put a When I learned Johnny was no longer with Bill Utter Ford, I was concerned. Johnny always held my best interest at heart. My experience with Erin put all my concerns to rest! Her temperment, attitude, and professional approach was only exceeded by her helpfulness. She is an asset to Bill Utter Ford and from now on I will request her by name. Great job Erin!!! More

Great My service was very quick and efficient. The staff was nothing short of friendly and honorable. I have no complaints. I'm really grateful for the serv My service was very quick and efficient. The staff was nothing short of friendly and honorable. I have no complaints. I'm really grateful for the service! More

Very Good and Friendly Service I came in on a very rainy Saturday morning, for an unscheduled visit, because my battery was giving me trouble. Much to my surprise, I was taken in p I came in on a very rainy Saturday morning, for an unscheduled visit, because my battery was giving me trouble. Much to my surprise, I was taken in promptly, just like I had an appointment and taken care of well. Even better, my replacement battery was covered by my warranty so it did not cost me anything out of pocket. Very surprised and very pleased with this experience. More

Service Fast service friendly good commutation good with on the spot service in a moment s notice. And preset appointments work was completed on time . Will Fast service friendly good commutation good with on the spot service in a moment s notice. And preset appointments work was completed on time . Will come back More

Lincoln Service Wait time seemed a little long, since I had made an appointment. Everything else associated with the service was good. I really think Greg Hall does Wait time seemed a little long, since I had made an appointment. Everything else associated with the service was good. I really think Greg Hall does a great job. More

Earned my trust From the time you drive in to the time you pick up your car you are treated with respect and a genuine knowledge of what's needed to solve your auto From the time you drive in to the time you pick up your car you are treated with respect and a genuine knowledge of what's needed to solve your auto problems. The respect comes from the feeling you get that the employees actually enjoy their job, and they want to get you back on the road as quick as possible. More

Always good service, friendly advisors I had contact with an adviser other than my usual professional yesterday on a matter that the service dept had neglected to do on 9/24/18 when I picke I had contact with an adviser other than my usual professional yesterday on a matter that the service dept had neglected to do on 9/24/18 when I picked up my new vehicle. The individual was friendly, helpful and seemed to be genuinely interested in getting the matter attended to as swiftly as possible. These are all good people, people I have done business with for over 20 years, I highly recommend this dealership and especially Greg Hall in Service and Doyle Chaffin in Sales. ...they will treat you right as does the GM Carl Anderson... More

Excellent Your service department is excellent. The waiting room is very friendly and the waiting time for service was very good. I was in and out in no time. Your service department is excellent. The waiting room is very friendly and the waiting time for service was very good. I was in and out in no time. More