Bill Utter Ford - Service Center

Great Service I had my vehicle in for service and it was completed quickly, was fairly priced and had excellent communication. John went above and beyond my expecta I had my vehicle in for service and it was completed quickly, was fairly priced and had excellent communication. John went above and beyond my expectations for customer service. Thank You. More

And did a good job of communicating with me Our appointment was right on time Erin follow through with the things that needed to be done except we are not happy with the outcome on the brightne Our appointment was right on time Erin follow through with the things that needed to be done except we are not happy with the outcome on the brightness for the instrument panel lights it Has to be a very bright day out for that to kick on brighter When we looked at different ford products that was the plus that helped for her eyesight problems now we find out it turns off on bright days not happy with that outcome More

Great job from a solid service department. They worked me in even without an appointment. Everything was done in a timely fashion. I was completely satisfied. from a solid service department. They worked me in even without an appointment. Everything was done in a timely fashion. I was completely satisfied. More

Check engine light When my check engine light came on, I called and Erin got me in right away to determine the issue. I dropped my Escape off in the morning and it was r When my check engine light came on, I called and Erin got me in right away to determine the issue. I dropped my Escape off in the morning and it was ready by lunch. Erin called when the diagnostic was completed and made sure I understood what needed to be addressed. I was very pleased with the entire experience. More

Resolved my problems and was very honest on the cause and pa I was disappointed that the correct parts were not installed in July but Greg A. Ordered the correct parts and repaired the problem! Greg was very pr I was disappointed that the correct parts were not installed in July but Greg A. Ordered the correct parts and repaired the problem! Greg was very professional and explained that the issue was their problem to correct! I appreciate his honesty and thoroughness with him communicating with me throughout the process! More

The Works plus I needed oil change and scheduled an appointment for the works. I arrived early in the morning and was seated in the waiting room. My car came back wi I needed oil change and scheduled an appointment for the works. I arrived early in the morning and was seated in the waiting room. My car came back with all changed and washed. Over and above what I requested. Nice and helpful people there. More

Before, you BUY!! Warning ⚠️ Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it’s time to trade up!!! Best Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it’s time to trade up!!! Best services in North Texas in my opinion! Plus they support UNT, Thank You Danny Morris for the many years of being my Service Advisor and Honest😇 More

Service Danny has helped us out on both our Fords, he's always willing to help. If something is needed he will call before any work is done on our vehicles. W Danny has helped us out on both our Fords, he's always willing to help. If something is needed he will call before any work is done on our vehicles. We trust him and Bill Utter Ford! More

Bill Utter Ford in our family for 25+ years! We've been using Bill Utter Ford for 25+ years. We've always been happy with the service we get. Fast, efficient, friendly. What more could you wan We've been using Bill Utter Ford for 25+ years. We've always been happy with the service we get. Fast, efficient, friendly. What more could you want? Except maybe a free F-150??!! (smile here...) More

same as usual always fast friendly service went for an oil change with no appointment and was in and out in about one and a half hours. you have nice comfortable waiting room. went for an oil change with no appointment and was in and out in about one and a half hours. you have nice comfortable waiting room. More