Bill Utter Ford - Service Center

service The service advisor, Danny took time to explain the problem with my vehicle.He also showed me the old worn parts and new parts to fix my car. I als The service advisor, Danny took time to explain the problem with my vehicle.He also showed me the old worn parts and new parts to fix my car. I also appreciated the shuttle service provided. More

Service Review Excellent service from Eddie as always!! It is always an easy process, make an appointment and be clear with what is needed. He always gets the work Excellent service from Eddie as always!! It is always an easy process, make an appointment and be clear with what is needed. He always gets the work done in the time he sets my expectations for. More

Service After bad service for several years at a fird dealer in Lewisville, I decided to try Bill Utter for servicing my expedition. Had a bad battery and wan After bad service for several years at a fird dealer in Lewisville, I decided to try Bill Utter for servicing my expedition. Had a bad battery and wanted an oil change. Made an appoint on line and took it in. I waited for the service and they had it all completed in less than an hour. Waiting area great. The best dealer I’ve been to in a long time. More

Great Service, Timely response, friendly team Took my truck in for a warranty recall & vehicle inspection. The team at Bill Utter handled my claim flawlessly. From scheduling my appointment, to h Took my truck in for a warranty recall & vehicle inspection. The team at Bill Utter handled my claim flawlessly. From scheduling my appointment, to handling the repairs in a timely manner, this team performs outstanding work. I would recommend them. More

Routine Service Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is the most straight shooting salesman I’ve met. More

Great Service Great experience, helpful staff and willing to get the job done. Will continue to bring in my vehicles to Bill Utter Ford for my families needs. Great experience, helpful staff and willing to get the job done. Will continue to bring in my vehicles to Bill Utter Ford for my families needs. More

oil change I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. More

Great service for both customer and vehicle. I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very cu I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very customer friendly approach. Would recommend Bill Utter to anyone wanting a new vehicle or needing service on their current vehicle. More

First service after purchasing an Expedition I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. Every staff member I interacted with was very professional. More

Great!! Very Fast and Complete! Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a w Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a while due to the service department being busy. So I planned accordingly! I arrived pretty early and Eddie said that his team hasn't arrived yet, so I went to waiting room and started doing some work... after about 30 minutes (give or take 10 minutes) Eddie calls me and says my truck was ready!!! I couldn't believe it!!! Eddie and his team took great care of me and my truck!! I was in and out in less than an hour! I was able to meet my other obligations that day due to the quickness of Eddie and his Team!!! Thanks Guys!!! Robert More