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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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September 12, 2018

AMAZING SERVICE Timely, precise, courteous and professional. Johnny did a great job at explaining everything that was going to be done. He provided a timeline in wh More

by DWARRINGTON1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Constancio
September 10, 2018

Top Notch Service Team I love the service team at Bill Utter Ford, especially, Danny Morris. Danny takes the time to explain things to me, I trust him fully and I am confid More

by KESARO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2018

Service Eddie was awesome. Great time management, kept my visit on schedule. From the time I called to report the issue, to when I left that same day, I was p More

by bobseidl1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Witt
September 07, 2018

Easy service Had new tire and a state inspection performed. Handled most of the coordination online with Greg Hall. Great customer service and my vehicle was rea More

by bbox850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2018

Very poor follow up on work. Took my 2018 truck in for basic maintenance and to fix an issue with my radio. Oil change and minor checks were performed but the radio and an inter More

by Allen360
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Johnny Constancio, John Witt
September 07, 2018

Friendly, timely, knowledgeable These guys are so friendly they even remembered me when I came back! I love going here to get my services done because they have a nice waiting room w More

by DLANDWEHR1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Love
September 06, 2018

toyotas too Get my oil changed for my F150 here and now they do my Toyota Camry as well. It's $20 cheaper than Toyota dealer. Yeah! More

by dennisterrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Witt
September 06, 2018

2 1/2 hour plus oil change I was told my service writer it would take hour. It was at least 45 minutes before my vehicle was pulled into the bay directly by the window In the wa More

by kstew35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Witt
September 06, 2018

excellent service. very efficient and professional.. it was a very busy and rushed day for your employees yet they were all very effiecient, professional, and very courteous. you should be very proud o More

by LTPNPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember the names but each one was excellent.
September 05, 2018

Great customer service. Very high prices The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose More

by Bad prices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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