Bill Utter Ford - Service Center

Great customer service. Very high prices The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose to take it elsewhere. More

Body shop repairs I always receive very good service at Bill Utter Ford. Also the employees have very good customer service skills. I chose for Bill Utter Ford to make I always receive very good service at Bill Utter Ford. Also the employees have very good customer service skills. I chose for Bill Utter Ford to make major repairs on my pickup More

never fails Bill Utter ford has been a great experience all around. I bought my explorer from them in 2015--from the buying experience to regular maintenance in t Bill Utter ford has been a great experience all around. I bought my explorer from them in 2015--from the buying experience to regular maintenance in the service center, Bill Utter Ford holds service as a priority. More

service Everything went great, no problems, even took care of some cosmetic cleaning that I had not been able to take the time to do. Pleasant surprise. Everything went great, no problems, even took care of some cosmetic cleaning that I had not been able to take the time to do. Pleasant surprise. More

Warranty Work They did a great job. They let me know in advance it would take a few days because they were backed up. They actually finished within 2 days and let They did a great job. They let me know in advance it would take a few days because they were backed up. They actually finished within 2 days and let me know what was happening during the entire time it was in the shop. More

Exceptional service. Came in for oil change and tire rotation. Took me right in and completed service while I waited. Recommended service items to be done my next visit. Came in for oil change and tire rotation. Took me right in and completed service while I waited. Recommended service items to be done my next visit. More

Overall inspection The overall inspection included changing oil & coolant; checking tires & transmission. All was completed very well. I will return to Bill Utter for fu The overall inspection included changing oil & coolant; checking tires & transmission. All was completed very well. I will return to Bill Utter for future service and sales because I know I will receive excellent service on our Ford vehicles and dependable service by all employees. More

servics Aug 30 I made an appointment for 10 30 am. I was told when I got there that they were running late. I was early so I wrongly thought I would get out on time. I made an appointment for 10 30 am. I was told when I got there that they were running late. I was early so I wrongly thought I would get out on time. Every one in the weighting room was serviced, and it filled up again. the ones I talked to were getting the same service I was, but the second group left too. I do not know why when you make an appointment that you are not service at that time. The man helped me did comp my service, but that will not help when I missed 2 other appointments that I had. I pass other dealers to get to you, so please start the work on time. Lewis Lowe More

Great Experience as Always We had another wonderful experience. The staff that greeted us when we pulled in was super friendly, the wait time wasn't long, they had a play area We had another wonderful experience. The staff that greeted us when we pulled in was super friendly, the wait time wasn't long, they had a play area for the boys while we waited, and one of the salesmen even got my 2 year old popcorn. Eddie takes very good care of us. More

Battery problem. I had a problem with a battery in a 2017 f250 that I had just purchased. They immediately made it right and took care of the problem in a very timely I had a problem with a battery in a 2017 f250 that I had just purchased. They immediately made it right and took care of the problem in a very timely manner while I waited. More