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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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September 06, 2022

From the time I pulled into service drive to the delivery, was very professional and courteous. Great work and happy with service performed and what was needed in future. More

by deanskidmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
Sep 07, 2022 -

Bill Utter Ford responded

We are thrilled that you were so well taken care of by our team! Thank you for choosing Bill Utter Ford and for sharing your experience. We hope to welcome you back for your future service needs!

September 05, 2022

I was very pleased with the service department. Everyone I dealt with was extremely helpful. Would recommend to anyone. More

by Rosannlsizemore
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

September 01, 2022

I love that I get the car washed when I take it to Bill Utter Ford. It's an awesome touch!! More

by williamvillaverde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
Sep 01, 2022 -

Bill Utter Ford responded

Thank you for the review and kind words about the team here at Bill Utter Ford!

August 30, 2022

Tony went above and beyond to to get my son's car ready for him to go off to college. You have earned a customer for life due to the exceptional work of Tony and service crew. Thank you! More

by jasoncopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Aug 30, 2022 -

Bill Utter Ford responded

Hi Jason - Seeing your great review of Tony and the team puts a smile on our faces! Thank you for choosing Bill Utter Ford and for sharing your experience. Have a wonderful day!

August 26, 2022

Always professional. I trust what they tell me and follow their suggestions. Been there for 10 years More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
Aug 27, 2022 -

Bill Utter Ford responded

Your review is everything we hope to see, Penny! It's an honor to have delivered fantastic service that's earned your loyalty over the years. Thanks for supporting Bill Utter Ford!

August 25, 2022

Convenient location with a rental car agency across the street. Great work done by all involved. I had excellent communication throughout the process. More

by HD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Dickson
Aug 25, 2022 -

Bill Utter Ford responded

It's great to hear your service experience didn't disappoint! Thank you for the five-star rating and for sharing your kind feedback - we'll be here if you need us down the road. Take care! - your friends at Bill Utter Ford

August 22, 2022

Everyone that works here is awesome. I’ve only ever received professional and friendly service from buying my vehicle to servicing it. Shout out to Alex there in the Service department! More

by taylor.anderson1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Aug 22, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Alex and the Bill Utter Ford team. Drive safely and we hope to see you back!

August 20, 2022

I have used Bill Utter Ford for many years. They have always done an excellent job. More

by PAM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton in service and Lucy in check out
Aug 22, 2022 -

Bill Utter Ford responded

We are so grateful for your years of business! Thank you for choosing Bill Utter Ford and for sharing your experience with our team. We look forward to your next visit!

August 20, 2022

Service was great Service advisor Kept me informed about my vehicle and made suggestions for future service. More

by wvanclose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Bill Utter Ford responded

We're overjoyed our team provided informative communication that shaped a positive service experience! Drive safely, and we hope to work with you again at Bill Utter Ford!

August 17, 2022

Dillon and Miff were very helpful and extremely nice. I appreciated that they didn’t talk down to be because I am female. More

by Karen G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon, Miff Center
Aug 17, 2022 -

Bill Utter Ford responded

Karen, we expect all of our customers to be treated with the same level of respect, so it's lovely to see this reflected in your experience with Dillon and Miff. Thanks for sharing with the Bill Utter Ford team and leaving us a five-star review!

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