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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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August 16, 2022

Second to none. Best service around. Work was done on promised time and I was informed of what was going on the hole time More

by Pezvelaixtapa
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

August 16, 2022

Great service from start to finish, very helpful staff, took less time than original estimate. More

by Ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Aug 16, 2022 -

Bill Utter Ford responded

Ric, thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Bill Utter Ford!

August 16, 2022

The service experience is superior to all others we have commissioned The staff are prompt friendly and efficient More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Bill Utter Ford responded

Thanks so much for this kind rating and review! We're delighted you enjoyed working with our team here at Bill Utter Ford. Have a great day!

August 16, 2022

The team at Bill Utter always does an incredible job! This last experience was no different!! More

by Doug Tackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Aug 17, 2022 -

Bill Utter Ford responded

Doug, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

August 15, 2022

Their service was friendly and done in a timely manner. Appreciate all the communication and curtesy shown. More

by valeriathurwanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Bill Utter Ford responded

Your review is music to our ears! We're delighted our team welcomed you with courteous and prompt professionalism that shaped a positive experience. Drive safely, and we hope to see you next time at Bill Utter Ford!

August 15, 2022

Danny Morris, our service adviser, always takes great care of us! He was able to get my AC diagnosed and completed repair within a week. The service at Bill Utter cannot be beat! We have bought many vehi More

by JENDBECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony King
Aug 15, 2022 -

Bill Utter Ford responded

Woohoo! We are elated to hear that the service we provide at Bill Utter Ford is unlike any other. Thank you for the 5-stars, and we look forward to seeing you again!

August 14, 2022

I received quick and efficient service from everyone at Bill Utter Ford. The staff was really nice and super helpful when dealing with the service process and payment process. More

by Lakota.nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

August 12, 2022

Great dealership with great people, I would definitely recommend to my friends and family . The service department is the best More

by Stephengraves627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos, 5 STAR
Aug 12, 2022 -

Bill Utter Ford responded

Thank you for this wonderful review of Bill Utter Ford! We are grateful for your recommendation and can't wait to see you again!

August 12, 2022

Service is terrific as always, from my adviser to your teller it is always good. More

by JU47
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Bill Utter Ford responded

We're over the moon we could welcome you back with the fantastic service you've come to expect at Bill Utter Ford! Thanks for sharing your appreciation with a great review!

August 08, 2022

Overall very good customer service. Pleasant, friendly, cheery and courteous staff even in the summer heat of Texas. It was obvious they were very busy but the staff work hard and are v More

by JB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony King
Aug 09, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. With regard to the rest of your feedback, we appreciate you giving us the opportunity to help fix things and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Perry Eggleston - Service Director - 940-321-7442

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