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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews
Call Service Center (800) 611-4415

2,722 Reviews of Bill Utter Ford - Service Center

Sort by
August 06, 2022

They suggested taking care of a recall issue while addressing my ariginal concern, which I appreciated. More

by DEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Report | Print
Aug 06, 2022 -

Bill Utter Ford responded

We're ecstatic that our team offered professional assistance to accommodate all your service needs! We hope to see you next time at Bill Utter Ford!

July 30, 2022

Service Advisor was awesome. Facility was very nice as well. Waiting area was comfortable and clean. More

by Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Bill Utter Ford responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

July 29, 2022

Excellent service, friendly, professional staff and very nice customer lounge. FOX news on the tv!👍 Utter FORD is my go to place for my F 150! More

by Steelers
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Report | Print
Jul 29, 2022 -

Bill Utter Ford responded

Thank you for the review! We are glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you again down the road!

July 27, 2022

Bill Utter Ford is a great dealership family friendly service and parts departments are excellent never had any issues with them been doing business with them for about 20 years More

by TEXASUNCLEBUBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Bill Utter Ford responded

Your continued confidence in the Bill Utter Ford team means the world to us. Thank you for being an awesome customer. We look forward to your next visit!

July 27, 2022

I dropped in with a leaky tire and Cameron took care of the leak promptly. Awesome! More

by Radioactive48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 28, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Cameron and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

The service experience was perfect It was very easy. I would highly recommend this dealership to others. Colton was FABULOUS. More

by Theresa.Schrimpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spano
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Jul 26, 2022 -

Bill Utter Ford responded

Theresa–Thank you for stopping by to share your excellent service experience with Colton and our team at Bill Utter Ford! We hope to see you again!

July 26, 2022

Good follow up and exceeded my expectations on time to complete service. Service department got right on repairs as soon as I arrived More

by kenwgomez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Bill Utter Ford responded

It makes our day to hear we exceeded your expectations during your recent service visit! Thank you for the 5-star review of Bill Utter Ford. We hope you have a great day!

July 26, 2022

Colton was great! He answered all our questions and made the process smooth. Thank you, Colton. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
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Jul 26, 2022 -

Bill Utter Ford responded

Thanks for the 5-stars and shoutout to Colton! All of us at Bill Utter Ford hope you have a fantastic day, Jim!

July 23, 2022

My car has had issues twice and I took it into the dealer. They were nice and respectful both times. I hope I don’t have to take my car there to get fixed anymore. Unless it’s like a maintenance job f More

by noemi.paz
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
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Jul 25, 2022 -

Bill Utter Ford responded

Noemi, we are happy to hear that Rick and the team were so communicative and helpful! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

Jul 27, 2022 -

noemi.paz responded

I am very satisfied with Rick he always was helping me with my car issues I give a 10 for very satisfied

July 22, 2022

Always receives awesome customer service from the dealership to the service department. Typically in and out with same day scheduled oil changes More

by Netta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Report | Print
Jul 22, 2022 -

Bill Utter Ford responded

Netta, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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