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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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July 07, 2022

Got my vehicle right in and repaired. Eddie Church did an outstanding job. I’ll recommend this service team for repairs! More

by skypilot276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Bill Utter Ford responded

Thanks for your glowing review! We're so glad Eddie delivered fantastic, efficient service that's earned Bill Utter Ford your confidence. Many safe and happy miles!

July 07, 2022

They greeted me almost as I pulled up. My weight was not very long, An hour. I kept me advised about what was going on and what extra needed to be done. All in all five stars More

by thesonreigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jul 07, 2022 -

Bill Utter Ford responded

Thank you for this kind review of Bill Utter Ford. We appreciate your feedback and hope to see you again! Safe driving.

July 06, 2022

Service department opened promptly at 7 AM and handled every question and request I had efficiently. I had the truck back by noon despite performing a number of services. More

by 1234
Recommend Dealer
Yes
Employees Worked With
Tony King
Jul 07, 2022 -

Bill Utter Ford responded

Your review is what we love to see! We're delighted our team welcomed you with prompt, efficient service that got all your questions answered and your truck completed in a timely manner. Many safe and happy miles from all of us at Bill Utter Ford!

July 05, 2022

Very pleased with your work on my vehicle. Fast and reliable work, nice job washing the truck. More

by Carlos Figarella
Recommend Dealer
Yes
Employees Worked With
Christina Flook, Alex Celis
Jul 06, 2022 -

Bill Utter Ford responded

Thanks for your praise, Carlos! We're delighted our team delivered excellent, quick, and thorough service that has earned Bill Utter Ford your confidence. Many safe and happy miles!

July 04, 2022

Ii was pleased with the professionalism of service and very timely and courteous the service was thank you More

by Neworleans951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
Jul 05, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 02, 2022

Thank you for all your help and quick response time when I called for additional issues More

by ryanisban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bill Utter Ford responded

Thank you for this positive review and rating! We appreciate your support of us here at Bill Utter Ford.

July 01, 2022

Met all my needs seamlessly and informed me timely from picking up my truck one day and delivered the next morning. More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Jul 05, 2022 -

Bill Utter Ford responded

Thanks for your praise, Marilyn! We're thrilled our team delivered prompt, communicative assistance that shaped an easy service experience. We hope to work with you again at Bill Utter Ford!

July 01, 2022

Very attentive to what is requested and good at keeping me updated on the progress of my vehicle. More

by jlzygiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jul 01, 2022 -

Bill Utter Ford responded

Thank you for the positive feedback! We appreciate you trusting Bill Utter Ford with your vehicle and are delighted to know that you're a satisfied customer.

July 01, 2022

Tony is on top of taking care of his customers. He goes above and beyond. More

by S.KISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Jul 01, 2022 -

Bill Utter Ford responded

Thank you for the rave review about Tony! We appreciate you choosing Bill Utter Ford for your auto service needs.

June 30, 2022

Miff, Monty & Bob are always a PLEASURE to work with, always Fast, Friendly and Courteous, they even washed the Edge before I picked it up, More

by PATTYSTOVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miff Center, Bob Lynn
Jun 30, 2022 -

Bill Utter Ford responded

Thanks for highlighting some of the Bill Utter Ford team that made your experience an awesome one! We look forward to seeing you again next time. Take care!

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