Billy Craft Chrysler Dodge Jeep Ram

Great Experience The folks at Billy Craft Jeep are always friendly, professional and willing to help. They make their customers feel like they are important to them an The folks at Billy Craft Jeep are always friendly, professional and willing to help. They make their customers feel like they are important to them and they are ready and willing to serve. I gave them a coupon for an oil change and a coupon for a tire rotation. Did not know I couldn’t use both, but instead of telling me they only used one, they used them both and explained the coupon policy to me for my future visits. First class folks. More

Great customer service....time and again.. I Purchased my Dodge Durango at this dealership almost 5 years ago. I’ve had the best customer service every time I’ve taken it in. This last go arou I Purchased my Dodge Durango at this dealership almost 5 years ago. I’ve had the best customer service every time I’ve taken it in. This last go around I needed my brakes looked at. I was quoted a price that was very reasonable for rotor rotation and to reset one of my sensors. When it was determined that my front rotors actually needed to be replaced, Zack and his supervisor worked very hard in order to maintain the price of the original quote. It means a lot when your customer representative goes the distance to make sure that the work is done at the price that was quoted. I truly value Zack and the rest of the staff at Billy Craft Dodge. More

Bobby made the whole process very easy I just went in to look at the compass but after talking with Bobby and working with the numbers of how much it would cost including my trade ins I jus I just went in to look at the compass but after talking with Bobby and working with the numbers of how much it would cost including my trade ins I just could not resist buying the compass. More

First Class Service ..Great communication Great experience with the service team... Kept me informed and didn't feel like There was any high pressure does to add on services. Thanks! Great experience with the service team... Kept me informed and didn't feel like There was any high pressure does to add on services. Thanks! More

Jeep Cherokee purchase I had previously worked with Bo when purchasing my current truck and since he was so easy to work with, I saved his contact information. When my wi I had previously worked with Bo when purchasing my current truck and since he was so easy to work with, I saved his contact information. When my wife was interested in a new vehicle, all I had to do was text Bo. This dealership's closing/final purchasing process is one of the quickest I've experienced and there was no sales pressuring More

Good experience. The purchasing experience was great. Everyone was friendly and professional. The test ride was fun and,so far,I love my new Pacifica. The new safety f The purchasing experience was great. Everyone was friendly and professional. The test ride was fun and,so far,I love my new Pacifica. The new safety features that I got on this vehicle were a big reason for my purchase decision. More

Always impressed with the service and attention to detail I always appreciate the communication and attention to details. I never feel pressured to purchase and feel that my questions are validated by the se I always appreciate the communication and attention to details. I never feel pressured to purchase and feel that my questions are validated by the service team. Thanks! More

Good job this time The strip on the door was fixed this time I had asked before and it had not been done. They started early which I appreciate. The strip on the door was fixed this time I had asked before and it had not been done. They started early which I appreciate. More

purchase of 2019 RAM - no hassle this is the one of many vehicles we have purchased from Craft CDJR and as usual no hassle, Bob Nichols is our longtime friend and salesman. he always this is the one of many vehicles we have purchased from Craft CDJR and as usual no hassle, Bob Nichols is our longtime friend and salesman. he always knows his product and get us the best deal possible. Kirk the sales mgr was a pleasure to work with. everything was just as they said it would be, no surprises or hidden costs. recommend this dealership and most definitely Bob Nichols for your next purchase. More

Made to feel at ease and not pushed. Bob Nichols was a great Salesman and person. Loved dealing with Billy Craft. I've suggested my daughter come there, she is thinking about looking so Bob Nichols was a great Salesman and person. Loved dealing with Billy Craft. I've suggested my daughter come there, she is thinking about looking soon! More