Billy Craft Chrysler Dodge Jeep Ram

Good service and good communication They have helped me with routine maintenance plus repaired several unexpected van problems that arose. As a senior and a widow, I really know noth They have helped me with routine maintenance plus repaired several unexpected van problems that arose. As a senior and a widow, I really know nothing much about car maintenance. They have been patient in explaining things to me plus advising me in regard to what needs done both now and in the future. I also love that they provide a shuttle service so that I'm not dependent on friends for transport to and from the dealership. Thanks Billy Craft for the good service! More

Great communication with service staff Made appointment, dropped vehicle off(used night drop off box).Service rep sent me a text confirming and another when completed. Very pleased with ser Made appointment, dropped vehicle off(used night drop off box).Service rep sent me a text confirming and another when completed. Very pleased with service process. More

Excellent I had 2 recalls on my truck, they were both taken care of within an hour, as promised. Very friendly and polite. No complaints here. I had 2 recalls on my truck, they were both taken care of within an hour, as promised. Very friendly and polite. No complaints here. More

Third Times the charm Just bought my third car from his dealership. Everyone was very helpful and willing to answer all of my questions. The sales representative I worked w Just bought my third car from his dealership. Everyone was very helpful and willing to answer all of my questions. The sales representative I worked with Ottis Brown III, was wonderful. He was very personable and knowledagle. He made sure my questions were answered and went over everything in detail. I would definitely recommend this dealership and will be going back for future purchases. More

Got us in, put in rental car, and got us out quickly! Great job. Got us in, unscheduled repair, oil change and inspection all done quickly. We thought it was going to be several days. Thank you for the ex Great job. Got us in, unscheduled repair, oil change and inspection all done quickly. We thought it was going to be several days. Thank you for the expedient service. More

Disappointed I asked for oil change and rotation of tires. Plus mentioned the back right tire is wobble thumping noise check it out . What was done rotate tire and I asked for oil change and rotation of tires. Plus mentioned the back right tire is wobble thumping noise check it out . What was done rotate tire and put bad tire in front right. Inform after tire rotated should have never rotated and put bad tire on front . Price unbelievable 2 tires $350 4 tires $550. I left got 4 good year tires for $350. To expensive and inform couldn’t get tires for car til next day. Smh so I had to drive 1 home with wobble tire in front . Safety hazarded More

Recall Did a good job fixing the problems was wrong with it and I Highly recommend them to all my friends and family and coworker did a good job . Did a good job fixing the problems was wrong with it and I Highly recommend them to all my friends and family and coworker did a good job . More

Service I scheduled an oil change and fluid check. It was easy to set up for the service and the lady I talked to worked with me to get the time that worked I scheduled an oil change and fluid check. It was easy to set up for the service and the lady I talked to worked with me to get the time that worked best for me the job was done in a timely fashion and Rodney was great to work with. Thank you for a great job and for getting my Jeep back so quickly More

Quick and efficient. Zach is the best That is All I have to say It’s cheeky you decide how long my review needs to be. The end Zach is the best That is All I have to say It’s cheeky you decide how long my review needs to be. The end More

Always fast and friendly. I never have to make an appointment. I just drive in and the work gets done. I come mainly for oil changes and inspections, but it's always fast and t I never have to make an appointment. I just drive in and the work gets done. I come mainly for oil changes and inspections, but it's always fast and the work is always good. The staff is friendly and knowledgeable and very helpful. Love this place. More