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Billy Howell Ford Lincoln

Cumming, GA

3.6
301 Reviews

1805 Atlanta Highway

Cumming, GA

30040

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301 Reviews of Billy Howell Ford Lincoln

May 28, 2016

First time truck buyers We are first time car buyers and had a wonderful experience. Billy Howell has the friendliest and most knowledgeable staff of any dealership we have d More

by T&L2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
May 30, 2016 -

Billy Howell Ford Lincoln responded

It was a pleasure to read about your first buying experience working with Randy. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best Regards, Brenda Howell | bhowelllaye@howellford.com

April 13, 2016

Easy sale, easy to work with and responsive I went to another dealer to see if they could locate the truck I wanted. anbd after 4 days they had nothing. When I called they said the salesperson h More

by Mark Handy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch, Brenda McClain
March 23, 2016

Purchase of a new F-250 Stopped by the dealership on a Sunday afternoon and spoke with Randy Mankovitch. He was very helpful as well as the manager, Tom McKnight. By the en More

by hunt1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch, Tom McKnight
Mar 24, 2016 -

Billy Howell Ford Lincoln responded

Thank you for taking the time to write about your experience with us, Hunt! At Billy Howell Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Randy and Tom were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best Regards, Brenda Howell | bhowelllaye@howellford.com

March 10, 2016

Recent purchase I have spoken with the owner and am very impressed with his concern for his customers and his commitment to making them happy. I will do business aga More

by DisgruntledMike
Price
Recommend Dealer
Yes
Employees Worked With
Rey Saenz
Mar 14, 2016 -

Billy Howell Ford Lincoln responded

Mike, thank you for taking the time to write this fantastic review! We work very hard to ensure each of our customers is 100% satisfied with the sales experience. I am pleased to hear that we were able to impress you and earn your repeat business. Be sure to take advantage of our exclusive specials by visiting us on Facebook. Best Regards, Brenda Howell | bhowelllaye@howellford.com

February 29, 2016

Easy no pressure sale My husband test drove a car at this dealership on 2/25/16 with Ray as the salesperson. On 2/27, he test drove a different vehicle. We decided on the F More

by Mbsoderlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Saenz, Randy Mankovitch
Apr 08, 2016 -

Billy Howell Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Randy and Rey were there to provide you with such exceptional and helpful service! Thank you again and congratulations on your new Ford. Be sure to like us on Facebook to catch great service specials! Best Regards, Brenda Howell | bhowelllaye@howellford.com

January 11, 2016

Professional no pressure sales A friend of mine referred me to Randy Mankovitch and now I know why. Very professional and curtious during my whole visit. I've bought quite a few car More

by kcjr1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
Jan 15, 2016 -

Billy Howell Ford Lincoln responded

Thank you for your feedback, KC! Randy is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We’ll be sure to pass your thanks on to him. We look forward to seeing you again and hope that you enjoy your purchase! Best Regards, Brenda Howell | bhowelllaye@howellford.com

January 03, 2016

Dealing with Randy Mankovitch We have bought 3 vehicles from BHF over the past few years and have dealt with Randy on all of them. Randy has always been polite and professional fro More

by Racing4040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch, Dudley Bentle
Jan 04, 2016 -

Billy Howell Ford Lincoln responded

Hi and thank you for the review! Randy’s sales excellence is always consistent, and I’m glad your experience with him supports that. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Best Regards, Brenda Howell | bhowelllaye@howellford.com

December 11, 2015

Friendly, no pressure. Great staff. Listens to customer. No pressure from sales staff; friendly, listens to customer. Doesn't ignore customer who is single/female. Works with customer on $'s. Sales staff is More

by Judy Did It
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young associate from 'detail dept'. , Randy Mankovitch, Dudley Bentle, Tom McKnight
Dec 14, 2015 -

Billy Howell Ford Lincoln responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best Regards, Brenda Howell | bhowelllaye@howellford.com

December 08, 2015

Visit and Purchase We were looking for a used GMC Yukon XL to replace our 2001 Yukon XL that we purchased in 2001. We loved it, and had planned to drive it forever. We More

by carguy@carter12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
Dec 11, 2015 -

Billy Howell Ford Lincoln responded

Hi and thank you for your review! Randy is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more we can do for you please feel free to come back and see Billy Howell Ford any time! Enjoy your 2007 Yukon XL! Best Regards, Brenda Howell | bhowelllaye@howellford.com

November 22, 2015

5 star dealership Billy Howell Ford is a friendly, no hassle dealership. You feel at home as soon as you walk through the door. Mickey Kennedy, my sales agent, was ve More

by cargirl6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in the finance office, Mickey Kennedy
Dec 02, 2015 -

Billy Howell Ford Lincoln responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Mickey and our team made such a great impression on you. Best Regards, Brenda Howell | bhowelllaye@howellford.com

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