Bird Kultgen Ford
Waco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 126 reviews
2020 Escape Saturday I bought my 5th Escape from Bird Kultgen. Joshua Deyo, Philip Howard and Tim Pietsch are great to work with and always work on getting me the Saturday I bought my 5th Escape from Bird Kultgen. Joshua Deyo, Philip Howard and Tim Pietsch are great to work with and always work on getting me the best deal possible. More
Easy to deal with Just purchased my second new truck in less than 6 months from Bird Kultgen. Very smooth process and the staff was excellent. I also have great exper Just purchased my second new truck in less than 6 months from Bird Kultgen. Very smooth process and the staff was excellent. I also have great experiences in service department - Thanks Bill Bullman and Leslie McBride! More
These guys were super patient with us out of state buyers.. dealing with our bank etc. Highly recommend using Miguel.. he made this process super easy.. worked extra hard to make the deal happen! buyers.. dealing with our bank etc. Highly recommend using Miguel.. he made this process super easy.. worked extra hard to make the deal happen! More
Bk review Great and easy to work with. Very honest experience when many aren’t upfront. The prices were given upfront unlike other dealers and there were no hid Great and easy to work with. Very honest experience when many aren’t upfront. The prices were given upfront unlike other dealers and there were no hidden fees. More
Great Experience Adam Brown made the truck shopping experience as easy as could be. He was incredibly knowledgeable and made us feel at home. I would highly recommend Adam Brown made the truck shopping experience as easy as could be. He was incredibly knowledgeable and made us feel at home. I would highly recommend Bird-Kultgen to anyone shopping for a new vehicle. More
Terrible service department My son's diesel truck broke down and was towed to BK Ford. They said the diesel looked cloudy and assumed he put the wrong gas in his diesel truck. Ou My son's diesel truck broke down and was towed to BK Ford. They said the diesel looked cloudy and assumed he put the wrong gas in his diesel truck. Our insurance company took a sample and sent it to an external site for evaluation; it came back as diesel. The truck then sat on their lot for over a week before anyone looked at. When the service department finally looked at it they said it just needed fresh fuel and a new fuel filter. A new filter had been installed approximately one month prior. They did not run any diagnostics on the truck and took 7 days to even look at it or test drive it. The service rep (Leslie) did not call with any updates, and could never provide a clear answer for when the truck would be looked at. She continued to tell me how busy they were when i asked for a timeline.The service department is also closed on Saturday. I would not recommend this dealership to anyone. More
Sales experience If you dread car shopping you need to go see Adam Brown. He will put u in a great vehicle. And at a great price without all the pressure most salesmen If you dread car shopping you need to go see Adam Brown. He will put u in a great vehicle. And at a great price without all the pressure most salesmen put u through! U won’t be disappointed in your experience! More
Exceptional Honest Service Our sales consultant was Ernesto Ramirez! He was fantastic, and knew exactly what we were looking for. He found the perfect escape and f-150 for us. Our sales consultant was Ernesto Ramirez! He was fantastic, and knew exactly what we were looking for. He found the perfect escape and f-150 for us. We couldn't be happier. They were upfront and honest with pricing and financing. They have earned life long customers! Thank you ERNESTO RAMIREZ and the entire Bird-Kultgen Ford Family! More
consumer buy f150 part Rude rude and unpleasherble rude rude service and parts dept rude unamercan they said I'm wasting there time wow they don't value customers rude not A Rude rude and unpleasherble rude rude service and parts dept rude unamercan they said I'm wasting there time wow they don't value customers rude not American rude shame on this rude company I hope they get run out of bisneess More
Trust and Kindness I have been a customer for the past 17 years. I trust one sales person...Tim Pietsch. He has been helping me find the perfect vehicle every time I com I have been a customer for the past 17 years. I trust one sales person...Tim Pietsch. He has been helping me find the perfect vehicle every time I come to see him. He is kind and never treats me like a customer but a friend. He goes above and beyond to find the right vehicle for me and my family. Since I have been his customer for the past 17 years, he has become a manger. He also has an excellent staff. Ernest was very kind during the sale of my new car. I will continue to come back to Tim because I know that he will do his best for me and I can always trust that he is going to get me the best deal. Thanks, Tim. More