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Bird Kultgen Ford

Waco, TX

3.8
126 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team. Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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1701 W Loop 340

Waco, TX

76712

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Showing 126 reviews

February 11, 2020

2020 Escape Saturday I bought my 5th Escape from Bird Kultgen. Joshua Deyo, Philip Howard and Tim Pietsch are great to work with and always work on getting me the More

by spistars1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, Deyo, Philip Howard, Tim Pietsch
January 06, 2020

Easy to deal with Just purchased my second new truck in less than 6 months from Bird Kultgen. Very smooth process and the staff was excellent. I also have great exper More

by Lance Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bull Bullman and Leslie McBride
November 08, 2019

These guys were super patient with us out of state buyers.. dealing with our bank etc. Highly recommend using Miguel.. he made this process super easy.. worked extra hard to make the deal happen! More

by KimmiB
Recommend Dealer
Yes
Employees Worked With
Miguel
June 20, 2019

Bk review Great and easy to work with. Very honest experience when many aren’t upfront. The prices were given upfront unlike other dealers and there were no hid More

by Jon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
May 21, 2019

Great Experience Adam Brown made the truck shopping experience as easy as could be. He was incredibly knowledgeable and made us feel at home. I would highly recommend More

by Jimbo86
Recommend Dealer
Yes
Employees Worked With
Adam Brown
March 01, 2019

Terrible service department My son's diesel truck broke down and was towed to BK Ford. They said the diesel looked cloudy and assumed he put the wrong gas in his diesel truck. Ou More

by FordF350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leslie
January 11, 2019

Sales experience If you dread car shopping you need to go see Adam Brown. He will put u in a great vehicle. And at a great price without all the pressure most salesmen More

by Bigdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Brown
August 09, 2018

Exceptional Honest Service Our sales consultant was Ernesto Ramirez! He was fantastic, and knew exactly what we were looking for. He found the perfect escape and f-150 for us. More

by Jaxns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Ramirez
May 17, 2017

consumer buy f150 part Rude rude and unpleasherble rude rude service and parts dept rude unamercan they said I'm wasting there time wow they don't value customers rude not A More

by usamankind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack manager service and parts orado
February 23, 2017

Trust and Kindness I have been a customer for the past 17 years. I trust one sales person...Tim Pietsch. He has been helping me find the perfect vehicle every time I com More

by Melissa*Nicole43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Ernest