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Birmingham Luxury Motors

Birmingham, AL

4.8
1,077 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 3501 4th Avenue South, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,077 reviews

January 03, 2017

Very efficient Found the car I wanted online. Everyone was very helpful. No pressure. The facility it self was very clean. Enjoyed the experience and would defin More

by catrct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Smelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murad Fazal
Jan 03, 2017 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and complements to Birmingham Luxury Motors. We are glad you enjoyed your experience. All our team members - from sales rep to detailer - strive for excellent customer service and efficiency in every transaction. It was our pleasure assisting you with your purchase and we hope to be of assistance for your future car purchases as well.

December 28, 2016

Happy New Year The dealers were nice and let us test drive what we wanted. They weren't aggressive and they were patient. Nice selection! Everything was clean and no More

by AJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Smelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussein Mawani, Mel Eric, Stephanie Peterson
Jan 03, 2017 -

Birmingham Luxury Motors responded

Thank you for your review and complements to Birmingham Luxury Motors. We are glad your experience with us was pleasant; it was our pleasure assisting you with your car purchase at your pace. Should you be in the market for a car in the future, we hope that you will choose to shop with us again.

December 28, 2016

Fast, affordable, excellent!! Picked out the car I wanted online, was able to get it 100% bought and it the door in 30 min. Amazing car, amazing price, amazing dealership. Will sen More

by Cmspicer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Jan 03, 2017 -

Birmingham Luxury Motors responded

Thank for your 5-star review and generous complements to Birmingham Luxury Motors. We are proud of our selection of vehicles, and customer service and efficiency are our core values - we are grateful for your recognition on all fronts. It was our pleasure assisting you. Thank you in advance for your future business and referrals.

December 24, 2016

Excellent Experience From initial contact with this Company they were professional, knowledgeable and understood my requirements. I highly recommend Melvin and this dealer More

by Lesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Smelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Eric
Jan 03, 2017 -

Birmingham Luxury Motors responded

Dear Lesa, Thank you for your 5-star review and complements to Birmingham Luxury Motors. Our highly knowledgeable and efficient team members have built a reputation of excellent customer service and we are glad that your experience resonates that virtue. It would be our pleasure to assist you with your future car purchases.

December 05, 2016

"Led by an Awesome God!" I contacted Melvin via phone, after looking for cars online. I visited him that same day, but the car that I was interested in had been sold the nigh More

by Brown Sugar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Thank you for the excellent review and compliments to Birmingham Luxury Motors and its superstar Melvin. It was our pleasure doing business with you. Customer Service is at the core of our business model and we are delighted that your experience was optimal. If you or your are in the market for a car in the future, we hope you will give us an opportunity to serve you again.

December 05, 2016

Would recommend I had a very pleasant experience with good deal on low mileage 2013 Nissan Rouge. They did not try to pressure me while I was making my decision and w More

by LocalGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors. If you or yours are in the market for a car in the future, we hope you will give us an opportunity to echo the service your received with your 2013 Rogue.

December 02, 2016

Birmingham Luxury Motors, A 5 Star Diamond Dealership Melvin Ervin is a very friendly person, He gave me the option to choose my payment amount and worked with the banks to get it where I needed it . My More

by Nissan Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors. Efficient customer service is at the heart of our business model; we are delighted to hear that your experience mirrors your core value. It was our pleasure assisting you with your purchase and we are delighted to hear that you left feeling "fantastic" and that you will give us an opportunity to assist you again in the future.

November 21, 2016

super great buy an a real nice car IT was a pleasure buying the used 2015 toyota prius from you,all.If an when i every buy a car i will purchase another one from LUXURYMOTORS OF BIRMI More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Dear Ron, Thank you for your 5-star review and compliments to Birmingham Luxury Motors. It was our pleasure assisting you with your purchase. A repeat customer is our biggest compliment; we are grateful for your future business and references.

November 01, 2016

Overall good purchasing experience Pros: They were very accommodating during the test drive and not pushy to close the deal. They also agreed to replace two wheels and weak battery foun More

by runit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Stephanie Peterson
Nov 07, 2016 -

Birmingham Luxury Motors responded

Thank you for your 4.4-star review to Birmingham Luxury Motors and its team-members. We are delighted that your overall experience was positive and that you would recommend us to your friends and family. Please accept our sincere apologies for the confusion with the remote start/alarm system for your car and our humble gratitude for your candid feedback so that we may improve our service. We hope you are enjoying your car; it was our pleasure doing business with you.

October 25, 2016

Smooth purchase Easy purchase of a competitively priced car. We appreciated the low pressure sale and the staff's patience with our young son. We'll recommend your More

by Laura & John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Oct 26, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors. It was our pleasure doing business with you. Thank you in advance for your recommendations - we look forward to assisting your referrals with the same quality of service you have experienced with us.

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