Blue Springs Ford

Took forever and cost way too much I was charged 105 dollars for an oil change on a gas pickup and it took 2 and half hours to complete the oil change. Not coming back for sure. I was charged 105 dollars for an oil change on a gas pickup and it took 2 and half hours to complete the oil change. Not coming back for sure. More

the works package new battery 4 wheel alignment everyone was awesome to deal with. Very nice and kept me in the loop of what I needed. JW was on top of his game and gave me choices. everyone was awesome to deal with. Very nice and kept me in the loop of what I needed. JW was on top of his game and gave me choices. More

Truly exceptional service I purchased my 2013 Ford Focus with Blue Springs Ford in late October, 2018. when I did I was sure to buy the best aftermarket warranty they had to o I purchased my 2013 Ford Focus with Blue Springs Ford in late October, 2018. when I did I was sure to buy the best aftermarket warranty they had to offer. This week I brought it in for some strange noises one of which was a belt that had rubbed through a loose air conditioning line, kolten was very helpful in getting me alternate transportation and contacting my warranty company, he was also very helpful in making multiple calls to the aftermarket warranty company to get the Costly repair covered. I left very disappointed with the warranty company I had purchased (who refused my claim) and the bill I was facing having very recently purchased the car and warranty. Before leaving the dealer, Jim (the service manager) told me he would be in contact in the following days. Two days later I got a call saying that my warranty company continued to deny my claim despite continued phone calls, but to my surprise, the dealership would be covering it. I brought my vehicle in today for the service on my way to work and was slightly concerned about driving in these conditions (bad ice and snow) my loaner for the day also happened to be a all wheel drive vehicle that was able to get me to work safely. I cannot be more satisfied with the service I have received from Jim. He has went above and beyond and has earned a loyal customer. More

Exceeded Expectations Darren and his crew were timely, communicated well and kept me up to date on everything happening. I would recommend them. They worked with the warran Darren and his crew were timely, communicated well and kept me up to date on everything happening. I would recommend them. They worked with the warranty company. I would say that the warranty company made it all feasible, and Darren facilitated their paying for the covered repair. Thanks! More

Very professional I brought my company van in for warranty work and these guys are great. Waiting are is comfortable too. I will bring all of my vehicles here for futur I brought my company van in for warranty work and these guys are great. Waiting are is comfortable too. I will bring all of my vehicles here for future service. Other dealerships in the area don’t even compare. More

Very smooth going I am the one that one person that hates to set in the dealership. But this was one of the fastest transactions I had. The salesman went three every I am the one that one person that hates to set in the dealership. But this was one of the fastest transactions I had. The salesman went three every option of the truck with me and was very detailed. Very pleased with everything. If I wouldn't of bought my forever truck I would definitely buy another from this place More

Very prompt and courteous experience. Recall work was completed in a very timely manner. Only the items on the work order were completed. They were able to complete the repairs ahead of Recall work was completed in a very timely manner. Only the items on the work order were completed. They were able to complete the repairs ahead of schedule. More

the best nice and reliable. I trust them with all of my automotive service needs. I bought the truck at Blue Springs Ford and will always service it there. nice and reliable. I trust them with all of my automotive service needs. I bought the truck at Blue Springs Ford and will always service it there. More