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Blue Springs Ford
Blue Springs, MO
799 Reviews
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Showing 799 reviews
March 25, 2024
Update Blue Springs Ford Volvo 2015 sold 2/18/202: waiting for attny call back. xxu tomorrow. Finishing paperwork to submit to Consumer Lawyer for Auto Fraud Litigation, submit letters of complaint to waiting for attny call back. xxu tomorrow. Finishing paperwork to submit to Consumer Lawyer for Auto Fraud Litigation, submit letters of complaint to Jeff city dept revenue who issues Auto Dealer license/BBB/Attny general MO. It is illegal to sell a consumer a car with known mechanical issues and not disclose. Intentionally or unintentionally. Example: maintenance records show leaking antifree onto spark plugs causing them be replaced every 6 months,. 1st attempt fixing leak out of 5. Next ongoing known issue bad piston rings caused by faulty engine being damage by known oil leak. Bc extended warranty bought contract they Check parts/systems & verified they have been maintained/function w additional life left I assume before needing service. or service breaks/AC/pumps etc.During my work repairs of the brakes needed to be replaced of the AC need to be recharged of the winter wipers and needed to be replaced & the the begining of the faulty engine issues issues began to be documented. More
by MMARQU71
Employees Worked With
Kyle Harris, Blaine Balderston, Ron Combs, Chase Walker, JW Williams, Danny Piccinini, Chance Baker, Arturo Balderston, Dillon Bray
Helpful March 21, 2024
Theirs was our first time buying from Blue Springs Ford, and we worked wonderful and friendly employees. We love the car, and also…they have great coffee! and we worked wonderful and friendly employees. We love the car, and also…they have great coffee! More
by Retired FORD worker
Employees Worked With
Sandy Tresenriter, Danny Piccinini
March 19, 2024
We have been purchasing vechicles for over 50 years, our experience with Blue Springs Ford has been one of the best. We rank the dealership excellent!! experience with Blue Springs Ford has been one of the best. We rank the dealership excellent!! More
by Jo
Employees Worked With
Josh Page, Randy Smith
March 16, 2024
I bought a 2019 escape and paid 23000 dollars cash. I had the car 30 days. Had to buy a new battery which they couldn't install. 400 bucks. Now I've had it 6 months and the head gasket is blown. They w I had the car 30 days. Had to buy a new battery which they couldn't install. 400 bucks. Now I've had it 6 months and the head gasket is blown. They wanted to keep it 3 days to diagnose it! I took it to Goodyear. Took them 2 hours to confirm it. Now they need to keep it 3 days to confirm the diagnosis. It's under warranty and they didn't care. Basically told me to go somewhere else if I didn't like it. I took it to Thoroughbred ford. Got me in the next day! Blown head gasket! 2 hours in their shop. Filed a formal complaint against blue springs ford. Terrible customer service. Even from their service manager! Don't do business with these people... More
by cyndihorse3
Employees Worked With
Service managers., Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott
March 11, 2024
They were very helpful and answered all of our questions. Great to work with and we never felt pressured. Also if our salesperson was busy they made sure someone helped us. Great to work with and we never felt pressured. Also if our salesperson was busy they made sure someone helped us. More
by Cherie
Employees Worked With
Chase Meyers, Danny Piccinini, Arturo Balderston
January 18, 2024
Extremely professional. No surprises, and very friendly. Knowledgeable sales staff, and financing process took very little time, and had not hard sell. Highly recommended No surprises, and very friendly. Knowledgeable sales staff, and financing process took very little time, and had not hard sell. Highly recommended. Will buy from them again. More
by sjkingfl
Employees Worked With
Rorey Combs
January 05, 2024
Entire sales process was great, start to finish! Randy Smith was great to work with, very knowledgeable, patient and took the time explain my options. Highly recommend! Randy Smith was great to work with, very knowledgeable, patient and took the time explain my options. Highly recommend! More
by terrypurtle
Employees Worked With
Randy Smith
December 29, 2023
Doug Durden was excellent to work with throughout the process of trading my car for a used car at the dealership. He was respectful of my time and made the entire transaction very smooth. process of trading my car for a used car at the dealership. He was respectful of my time and made the entire transaction very smooth. More
by michael.r.thompson
Employees Worked With
Doug Durden, Danny Piccinini
