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Blue Springs Ford

Blue Springs, MO

3.8
806 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 806 reviews

December 26, 2018

Excellent timely car repair Updated daily. Excellent customer service! My car runs and looks great! I would definitely use them again! They even returned my car squeaky clean! G More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Couch
December 26, 2018

How to ruin a good review The experience I had with the people that repaired my car was good the girls at the register where they took my money was good the guy that drove me More

by Rdl
Recommend Dealer
No
Employees Worked With
Unknown person
Dec 26, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize about your recent experience. I'm confident we can resolve this. Please contact me Ryan Jenkins Service Drive Manager 816-224-7367

December 26, 2018

Very quick and did a clean job I was shocked they cleaned the car in and out and did a very professional job and they were done in the time promised too More

by Honda man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
Dec 27, 2018 -

Blue Springs Ford responded

We appreciate your feedback! Thank you for your business.

December 26, 2018

Comfortable waiting room with good snacks I've been taking both my vehicles in for years. Always been satisfied with work and waiting time. Especially like the snacks and drinks provided while More

by Reliable service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Howard
December 26, 2018

Bought another new vehicle and had my truck serviced Awesome people in sales. Sandy is the best, we just love her and won’t buy from anyone else but her and Blue Springs Ford. Finance people and service More

by Bigugly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Tresenriter, Sam Bell, Nick Couch
December 24, 2018

Still need repair Put in new battery, now my heater blower runs all the time on high. Must have shorted something and burnt out heater resister or capacitor that contro More

by TIGERONE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JW Williams
Dec 26, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize we did not exceed your expectations. I'm confident we can resolve this. Please contact me Ryan Jenkins Service Drive Manager 816-224-7367

December 23, 2018

quality and value unparalleled at Blue Springs Ford Beautiful vehicle, great quality, unparalleled customer service from Kevin M. He was kind, helpful, listened well to exactly what we wanted and even More

by Mistyhonsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh P, Kevin Melendez
December 22, 2018

On Time & Under Budget My 2005 Honda Element was damaged in the front and from an accident. The other driver’s insurance company wanted to total it leaving me to buy a new More

by Goofy Uncle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
December 21, 2018

Oil change/ tire rotation at blue springs ford Family has been going here for over 20 years and I recently came in for an oil change and tire rotation. Instead of it being $50 it is how $90 because More

by tshippy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t get a name. But he did nothing wrong.
Dec 26, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize we did not exceed your expectations. Your business is important to us. Ryan Jenkins Service Drive Manager 816-224-7367

December 21, 2018

Service-The action of helping others Richard Curtis went out of his way to make sure I was completely satisfied and taken care of. He explained what was wrong with my car and gave me quo More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Curtis
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