Blue Springs Ford

Outstanding customer service experience. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. More

From start to finish purchasing my used truck was a good experience. I look forward to a continued relationship with this Ford dealer. experience. I look forward to a continued relationship with this Ford dealer. More

We came to look at a vehicle we found on the internet. We made an appointment, was told the vehicle was in great shape. The vehicle had hail damage on the top, had been sideswiped on the passenger side a We made an appointment, was told the vehicle was in great shape. The vehicle had hail damage on the top, had been sideswiped on the passenger side and had front end damage. Total misrepresentation and waste of our time. More

Priced a vehicle online, expressed interest and the price was increased by 3000 dollars in the same day. I reached out to the dealer about the increase and they didn't respond back at all. I will never go t was increased by 3000 dollars in the same day. I reached out to the dealer about the increase and they didn't respond back at all. I will never go to them again. Save your money and go elsewhere to find a vehicle More

Look elsewhere. Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did n Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did not find out until now. Comes to find out that this car is actually been buy back before so they already knew it was a lemon and still sold it anyhow. You would think that a when you buy a car from an actual big name dealership that you should actually get something that's good and don't have to worry about something breaking in the first 30 days but apparently not. The dealer ship should make good and just buy back this xxx from me but that does not seem to be an option and now I am stuck with a lemon and out a lot of money. Steer clear of this shady dealership! More

Nice people to deal with,David was very polite and fast at getting is on the road. at getting is on the road. More

Amazing service and knowledge, Great communication from Cars.com to email then to text and phone. Answered all my questions and even sent me videos on Saturday Cars.com to email then to text and phone. Answered all my questions and even sent me videos on Saturday More

With having an appointment 5 hours for an oil change, tire rotation and getting the parking brake looked at. After finally being noticed and telling someone I was out of time, the truck won’t even start tire rotation and getting the parking brake looked at. After finally being noticed and telling someone I was out of time, the truck won’t even start because the battery is dead. Luckily a tech came out, jumped it and freely admitted that he left the keys in the ignition, drained it and had to jump it to get out of the shop. No mention of this on the paperwork at all so i guess they were just going to hope it wouldn’t die on me later in the day? After back and forth with the service writer I dropped some hints that yeah maybe you should offer to replace the battery? “Well I guess I can” no thanks I’d rather run down to O’reilly and buy one myself. What a joke. More